car city muskegon | |
Category: | Subaru Dealer |
Address: | 2829 National City Blvd, National City, CA 91950 |
Phone: | +1 888-574-4069 |
Site: | franksubaru.com |
Rating: | 4 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–8PM 10AM–7PM |
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Habib Maihanyar
The worst experience with the service department I have ever had. I took my Subaru BRZ to them that had some seatbelt alarm issues. They took $99.00 for the diagnostics and told me that they will be done after 2 hrs. I come back 2.5 hours later and the technician has not even started. They were stating that they got bucked up with other work although I had made the appointment with them earlier. I left my car for another day and the technician requested $99.00 more to look for the problem. I am planning to pull out my vehicle and never return to this dealership.
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Eric Kogan
I work sales myself and they are not very honest bought a f150 from the used lot wanted to be at a certain number a month they called the bank negotiated the interest rate and made the price of the truck higher dumb mistake on my part trusting them but now i know usually myself as a good sales person reviews the whole buyers order top to bottom price of unit fees taxes etc but they just throw it at you and tell you to sign. another dirty used car salesman
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Gautham B
We feel welcome here whenever we bring our car for service. My only gripe is of they could provide loaner vehicles for regular services like Mossy does. The new location is HUGE and has all amenities for waiting customers. The staff has always been friendly. Well worth the long drive from North San Diego. Could ding half a star for the shuttle service system which is somewhat ... inflexible.
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A Private User
Go see Marcos Corona and Jose De Anda at Frank Subaru if you are in the market for a new or pre-owned vehicle. We went in looking for a Subaru Forrester. After Marcos showed us several new and pre-owned Subaru models, we selected a certified pre-owned Forrester! Many thanks to Marcos Corona our Sales Associate and Jose De Anda the Sales Manager. Go to Frank Subaru for your automotive needs!
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A Private User
Just bought a new 2012 Subaru Impreza from Frank Subaru, and I must say that the sales department was extremely knowledgeable, professional, and quite nice. Our first experience with a Subaru dealership was with Kearny Mesa Subaru, and that did not go so well (See review). So even if you must drive a little out of your way, I highly recommend the folks at Frank Subaru.
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Jonathan Haney
Last year I bought a new 2012 WRX from them. I found them using truecar and they were offering the best price and a car fresh off the boat with no miles on the odo(and some packing material still attached). Since then I have added multiple modifications having them put on some of the more dicey ones. I highly recommend them as a good mod friendly dealer.
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A Private User
Mike and Pilar was amzing! I got a $600 a month estimate from "another" Subaru dealership and they got me more options for mre than $200 less per month! Kudos to the team there at Franks for saving my wife and I a ton of money and being really helpful. STAY AWAY FROM CARLSBAD!
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Tangerine Davitian
Ask to speak to Diane she was amazing! She time to listen to what I wanted, I never felt pushed into buying anything, very straightforward no BS it definitely was the best car buying experience I have ever had. And I am so happy with my new Subaru
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Donald Broussard
I purchased a Subaru Outback from Frank Subaru in 2013. My experience has been fantastic starting with the initial sale and continuing through today. I live in Poway and continue to make the long drive to Frank Subaru in National City for service.
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A Private User
The service department is terrible. The service manager is not a helpful person. They fixed one problem and created another problem for you and then try to charge on you. I really can not recommend you to go to this dealer for service.
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A Private User
I called the Parts department to request the price of clutch for my car. The person that answered hung up twice in a row,and the lady in service thinks that it "may have been a glitch in the phone system". Highly doubtful.
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lino oliveri
very bad customer service, sales person name Pilar was all over the place instead of taking me as a customer i was really interested in buying the new 2014 forester and i did at subaru of el cajon (great team)
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Arunkumar Mathiyazhagan
Had a great used car buying experience at Frank Subaru. Thanks to all people involved in my car purchase. Special thanks to George Abraira. He took care of everything nicely from start to end of the deal.
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Kelly Loi
The service here was friendly. They treated new very well. I was having a poor experience at another, more "central" location. But Frank Subaru restored my faith back into the brand.
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joel batule
They continue to call me after i have told them time after time that they have the wrong number. At this point i am writing this review to show how incompetent there employees are.
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Janice Kelly
Frank Subaru has been servicing my car for several years. It was purchased at a dealer not in this area. I appreciate their courtesy and have had only good experience.
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Mishedo nitsuga
Terrible service, headache, lies and more lies,they play with the client. I do not recommend that you buy car there, his repair shop disarray., regret it if you do.
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Robert Manness
I have especially appreciated the efforts of the Parts Department. Much better than your competitors.
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A Private User
My husband is quite satisfied with your responses to his many questions. That is a comfort.
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Jonathan Redig
I had a scheduled appointment, but the service was on-time and the duration as expected.
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KatandEd Reyes
Excellent staff and service. New location but great waiting room too! See Diana or George
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Adedoyin Oladipupo
Diana was really great! Will definitely be getting a car from here!
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Jim Carter
Great people to deal with. No had sale tactics .love out crosstrek
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Dolores Jenkinswilsonking
I loved it here i use to work here everyone was so nice to me.
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matt bell
Andrew and John were awesome in the service department.
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Nejla Mahjoub
Good customer service, not pushy at all
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jesse herrera
Parts arrive fast. Very helpgul
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L Douglas
great customer service
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Lizza Delacruz
Great customer service
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Stephanie Decker
Excellent service
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Chris HH
Nice