|950 W Grand Ave, Rainbow City, AL 35906
|8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–6:30PM 8:30AM–6PM Closed
This is the 2nd car we have bought from Kia Store Rainbow City - Gadsden. Marshall was so kind and patient and actually listened to what we needed in a new car. We drove a 2015 Sorento EX, the ride was so comfortable and more than what we were looking for. We got such a good deal we ended up buying the Sorento which exceeded our expectations. A very special thanks to Marshall and your excellent staff for a great experience. We will be recommending Kia and Marshall to our friends looking for a new vehicle. Arthur and Peggy Cauble
My experience with Kia Store Rainbow City was very positive. The salesman, Jesse Ballard was very helpful, experienced, and professional. He went out of his way to see that I was happy with my new car purchase, and answered any concern that I had, with an honest and a forthright response. I also had the pleasure to meet the service department personnel, all of whom were very friendly, knowledgeable, and helpful. I give Kia Store Rainbow City a five star rating!
To Whom It May Concern, The KIA people are always friendly and courteous. Always keeping me up to date regarding the needs and maintenance for my car. We all need friendly reminders from time to time. I really appreciate these kinds of things as I have plenty of other things to keep track of in my day to day activities. Respectfully, BD
The Kia Store Rainbow City employees from servicing my car to customer service is always on point! The service department is always friendly and gets my car in and out o.j. a timely manner. Customer service is tops, always friendly and all smiles. Thanks to Josh and Cindy and all the other guys there that make my visits welcoming.
My husband and I had a very positive experience when we purchased our car. We have met employees in the parts and service departments and they were very cordial. We have not as of yet had to take our car in for service and we are hoping for a good experience as this was not the case with our previous car and dealership.
I had one off day in two weeks, the guys were short a mechanic, and yet, they made my oil change happen! The guys were so pleasant and apologetic for me having to wait and I was just so very thankful that they worked me in! Awesome staff! Would highly recommend the service department to anyone!!!
My salesman Marshall is the best! He got me an awesome car with a great interest rate! I felt like he really cared about my families financial abilities and not just about making a sale! Thank you for making me feel like a person and not just a sale! Much love to Kia in Rainbow City!
Marshall was both friendly and professional. He offered us options that my wife was interested in and worked with the floor manager until he got us the car my wife was happy with. We were pleased with the experience. Regards, Charles Mercier
Great sales staff, great management, great service department. I used to work here. Loved my job. Moved to Michigan but would recommend this dealership to anyone who even thinks about a Kia.
I always receive the very best service when I bring my car in. Everyone is friendly and they always tell you what you need before they repair it. I LOVE MY KIA AND I LOVE THE SERVICE DEPARTMENT.
This is the most warm and welcoming dealership that I have ever visited, I couldnt imagine buying my first car from anyone else. They are so helpful and very professional.
I have been talking to Brian Akins & Vernon the GM! Awesome people! Totally awesome & honest people! It is well worth your drive to go to KIA of Gadsden!
The entire staff is very knowledgeable and incredibly helpful. The facility is clean and stocked with coffee and snacks. Service is quick and reliable.
Wonderful service department...my service was done in less than an hour and I was kept in the loop on what they were doing to my car the entire service
Friendly and professional service . Honest and always trying to help save me money on services . They really do go above and beyond to help you .
I had all 4 tires replaced on my Kia Sorento at the Rainbow City Kia Store the staff is always friendly and always great service.
Nice Kia Dealership.. comfortable waiting area.. Coffee and cold drinks.. WiFi.. prompt service... knowledgeable employees...
Great folks at the Kia Store Rainbow City. They are very friendly and will work hard to get you the best deal possible.
The Service Dept. is amazing!! They are caring and understanding. They will assist you in everyway that they can!!
Friendly staff , very informative about what services were needed for my car . Will be back again
It was very pleasant and the staff was super friendly. I was in and out with what I wanted.
Great place to shop for new and pre-owned vehicles, super helpful and intelligent staff
Everyone is very nice and professional. Store is clean. I love going to this store!
Their customer service is not the best and repair costs are WAY above average.
Always very nice and easy to work with! Especially the lady at the front desk!
The staff was very helpful and facilities were clean and comfortable.
Wonderful Dealership. Good friendly Sales, Parts and Service
Always love coming here! They are always so nice!
Financing fell through after 26 days????!?!?!
Friendly and helpful service department.
I am always satisfied with my service.
Service department was very friendly.
Always friendly..and timely service.
Very quick service and good coffee.
Very friendly, and fast service.
EXCELLENT customer service ...
Just drove through nice cars!
Fast and professional!
Friendly and quick....
Bait N Switch,, !!!
Joshua H Burns
Service was good.