|Category:||Used Car Dealer|
|Address:||400 N Johnson Ave, El Cajon, CA 92020, USA|
|Working:||9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM|
Firstly, I would like to start this review off and give a shout out to Jose Martinez for being a very helpful, honest, and considerate car salesman. Jose is not the ordinary car salesman you would think of. Jose does not pressure you to purchase a vehicle, he does not feed you lies, and the only thing he truly cares about is listening to your interests, what you want, what fits your needs, and what needs to be done to satisfy your needs without lying to you and messing you over financially. Secondly, Jose keeps in touch with you to see how things are going and he also remembers what your interests are in a vehicle while at the same time giving you options with the vehicles that the dealership has. I can assure you that if you want to look at cars freely, not lied to for the sake of a sale, but to be heard of what your needs are then Jose Martinez and Auto City Sales is the one you would want to visit. Thirdly, I am a first time car buyer and I came in knowing of what car salesman try to do. I came in after I had done my research and quite honestly I did not encounter anything negative with Jose at all. He was honest and truthful and sincere all the way and even after the car sale is finished. Jose is a decent human being just like all of us trying to make a living but he does it in a positive and a non negative way. Lastly, Jose made it a breeze for me to purchase a 2014 Ford Fiesta SE Hatchback with in house auto loans. Even being 18 and having new and establishing credit, he tried his very best that he can to get me the best rate. I would and always will recommend Auto City Sales in El Cajon with Jose working there to my friends or anyone interested in purchasing a vehicle. Sincerely, Richard. -Thanks Jose
I drove all the way from Los Angeles to buy a BMW X3 from Ramil. I found the car online and I called them. Ramil took the application over the phone and within an hour he called be to let me know the financing was approved at a great interest rate. My credit is not great and I was expecting a much higher interest rate. We drove 2 hours and when we got there the car was ready for me to take for a test drive. The condition of the car was perfect and it was listed forat least $2000 lower than similar cars for sale, by owner or dealers. There was no pressure at all. we completyed the paperwork and were in and out in less than an hour. My daughter is trading in her old car and getting a new one from Ramil this weekend. The best car buying experience ever. A++++++ service
My 82 year old mother had been driving the same truck for the last 23 years. She had never driven a vehicle with power steering, power brakes, power anything. She was totally unfamiliar with all recent features in newer vehicles. Jose was very patient in explaining how the features work and made sure all our questions were answered about the car we were looking at. He explained the fixed, no haggle pricing the dealership uses, and made sure that all the taxes and fees were as low as possible. The buying process was simple and painless. I would definitely recommend Jose to anybody interested in buying a car.
A Private User
Really liked this dealer. They are firm on their prices which is unusual for most dealers and i expected some sort of haggling. But the vehicle I narrowed my search to were priced under private party book so the firm price policy is understandable. No pressure at all, no sales pitches. Found a Sentra on Craiglist, clicked through to the website, it was posted with free carfax report, called to confirm and test drove. The car seemed strong so i skipped taking to a mechanic, which they allow and probably should have done anyway. So far, so good.
I have had car sales phobia due to past experiences, so after doing some research I decided to give Auto City a try. Jose Martinez answered the phone and right from the beginning made me feel real comfortable with his “no pressure” attitude. My transaction was not an easy one but Jose got us qualified, and today, success! I am driving an incredible car that shows to be under KBB price, with more great features we keep on finding still after the purchase. We could not be any happier! We are already planning our next purchase with him.
HUGE thumbs up to these guys. My brother bought a 2010 honda civic late 2014 and I just recently bought a 2007 bmw 328i early february 2015. These guys are good, super helpful answered every question, fixed any doubt. Specially to my man Jake Baier, this dude was ridiculously helpful words cannot describe how good this guy is. All b.s. aside you need a car, just look for this guy and pray you get sent afterwards with ramil, both of these guys.. WOW, definition of customer service.
I went with my husband looking for a good family car and we were able not just to get a good car, but a very good deal. Abel Villa was able to help us, and he was very kind to show us all the cars around that best fitted our family. We ended up with a 2015 Santa Fe, with a low mileage, and a good price, he showed us the car-fax, and helped us with the bank to be able to get the loan. My family is very grateful to him; we are definitely coming back for any future purchase.
Buying a car from auto city with ramils help was the most ideal experience anyone could want from a dealership. Very helpful , attentive but most certainly not overbearing or shadowing.I felt comfortable looking at all the cars on the lot and had all the time to my self to enjoy test driving...and by myself. the car selection and quality is incredible...the prices are more than fair. i highly recommend ramil and auto city to anyone looking to buy a car.
I have bought 2 cars from AutoCity over the last 5 years and their service has always impressed me. I have only had one small issue with a car I bought and I can tell you, They stand behind their warranties and always strive to make things right! They will even service your car after the warranty period is over and they are much cheaper than most auto repair places and you can trust that is till be done right!
Jose Martinez and the Auto City Sales team were both helpful and personable. Their hospitality was noted from the beginning and they were more than willing to work with my wants versus selling me a newer or more expensive selection. They were more than happy to provide me additional features I asked for and followed up to ensure I was happy with my purchase. I would recommend these guys to anyone!
I heard about this place before but I forgot about it and bought one of my cars at another place. What a mistake! I got nothing but problems with the car and no help whatsoever. Auto City was different and came forward to help in my situation. I got second car in great condition and with warranty. Very flexible service. I strongly recommend to check this place out when buying a used car.
These guys are as good as it gets when it comes to selling vehicles! Tim is the best guy to work with along with the finance dept! You will have no trouble dealing this these guys they are upfront and honest with any questions you have. Tim even picked me up from the Airport!!!! This has been the best experience I have had and hassle free. A Big Thanks to TIM and the rest of the Team !!
This was the most easiest dealership to work with. Tim- our sales associate did not put any pressure on this purchase. He helped us find the best loan out there. We have purchased another vehicle here in the past and have referred many family and friends- all which have purchased cars here. Definitely go and check them out if you are looking to buy a car. I highly recommend Tim.
I had the best experience buying my car. It was a fast and clean process. Jose was fantastic and got me into the car that I love. There was no pressure to buy. Jose was honest and truthful and did not try to manipulate the situation which is what I dealt with when working with other dealerships. I even recommended them to my family. I would definitely go back.
I bought my car here in 2012, a Lexus es300 with 110,000miles on it. This was the first place I went to that the staff was not pushy. My buddy and I were able to take out several cars for test drives without a problem. This car with little maintenance has stood the test of time and made the cross country trek when I moved from Cali to the East coast.
Tim was a huge help. He did not hassle us with all kinds of extra stuff. He was professional and courteous, I would recommend this dealership to friends and family. We purchased a 2010 Highlander Limited. The car is in great shape and we did not overpay. In our experience, they are not overpriced and do not sell lemons.
Auto City is the perfect place to buy a car. From lots of vehicle options, to great customer service. Ask for Ramil, he is very professional and will help you with anything you need. I am a first time buyer and I got aproved thanks to him, low and reasonable monthly payments. Stop by and find out by yourself. Amazing!
Steamline, hassle-free experience with Tim, highly recommend him!! My first experience financing a vehicle. He even looked again through their system and found a better interest rate for me. The car I purchased was fully detailed and washed upon pick up. Purchasing a vehicle was made easy at Auto City in El Cajon.
I bought Ford Fusion yesterday. 2 days ago, I visited Autocity on my way went to school, maybe around 15 minutes. Nick introduce couple of cars for me. And next day I bought. Because I felt that autocity is honesty and reliable. I am satisfied and next month my friends come to el cajon, I will introduce autocity.
Overall good experience and transaction. However, right after I signed the papers, Jose told me there was only one key/faub. Well getting a second one will cost me a few hundred bucks. That was annoying. Just beware that if the car you are buying is a repo, it may not have the owners manual, second key, etc.
Sandra Ree Field
My husband and I just bought our 2nd car from this dealer and we were beyond pleased with the level of customer service we received from Ramil. He spent extra time to get us a loan with a much lower interest rate than we had originally received from the bank. The cars are certified and priced great!
I bought my car a year ago, it is toyota camry 2004. I love it very much it is runs as new, and has met my expectations. The manager whose name Ramil was very courteous and honest. I recommend Auto City Sales 100%, they do what they say and its true what they say.. Like these guys..
My experience with Tim Askhatov was great, Tim is very knowledgeable, and efficient in every phase of the sales, you can tell he cares about his customers. So i will just finish by saying that i will definitely be referring other prospective car buyers to Auto city car dealership.
I came to auto city not really expecting to get a car. I was attended by salesman jose Martinez, which he did a great job. He gave me a straight forward answer amd helped me above and beyond than what I expected. I got my car that I wanted. Thank you auto city sales.
I was looking for a use car I went to a few dealership but noting compare to AUTOCITYSD,,they are very professional,polite,and respectful people,,TIM help me from the beginning to the end,,great experience thanks AUTOCITYSD..I got a great deal for less then I expected..
My experience at Auto City Sales was incredible with excellent service, especially Jose Martinez with his hard working passion and outstanding service to help me get the best deal for my car. Thank you!!! I highly recommend going here to buy a car!
Great dealership, professional salesmen! We were helped by Ramil. Very polite and friendly. Did all paperwork very fast. My car was 2016 in excellent condition and reasonable price. This is a second car that we buy from this place. Very pleased.
Just bought an Acura MDX. Was helped by Tim. Service was great. Had a hands Free issue with the car however that was addressed promptly with no additional cost to me. Highly recommend. Great prices too
We purchased two cars from Auto City and Victor helped us. He was great to work with and the buying process was so easy. We will come back again.
A google user
They stayed for us to get there after a 5 hr drive there so we could buy the car we were looking at. It was awesome of him to do that. (Sam)