Courtesy Car City Kia Nissan

Related:	car city muskegon
Category:	Car Dealer
Address:	2301 39th Ave, Moline, IL 61265
Phone:	+1 309-764-6700
Site:	courtesycarcity.com
Rating:	4.3
Working:	8:30AM–9PM 8:30AM–6PM 8:30AM–6PM 8:30AM–9PM 8:30AM–6PM 8:30AM–5PM Closed

Location

Photos 75

Reviews 42

A Private User

The experience that I had at Courtesy Nissan was great. Jennifer (I think that was her name) kept up with me throughout the week to keep us informed of the progress of the repair. The work was completed within the time frame that she communicated in the initial discussion. She contacted me on Friday and told me the vehicle was complete. She communicated with the Service Manager that was covering on Saturday and I had no issues picking the car up on Saturday. When I picked the car up, the Service Manager went over the paperwork with me and explained what had been repaired. I have had a reasonably loud noise on the vehicle for quite some time. I had attributed it to tire noise because it was there when I was still running on the original tires and it actually seemed to get worse when the new tires were installed about 6 months ago. I was pleasantly surprised and elated to find out that the technician that tested the vehicle had noticed it, had looked into the cause of the noise, had diagnosed it as a failing wheel bearing and had also repaired it. This made for an extremely pleasurable drive back home! We also truly appreciated the use of your courtesy car while our car was being repaired. This made it convenient during the week it was being repaired and also helped tremendously with the logistics of picking up our vehicle after the service was completed. Thanks for a great service experience!

Jimmy S

Do not buy used cars here. They claimed to do 150 point inspection on their used cars. Before selling it. After week of owning the car I bought from there. The rear brakes were bad the driver rear wheel locked up because of it. The intake hose from the air filter had a huge hole in it and the air filter was never replaced. The cabin air filter was never touched full of leaves and mold.. First test drive of the car the front driver brake was sticking so bad the car shook on the highway and they only greased up the caliper float pins and pads just so it worked for two months. They claimed they fixed it. The passenger side lower ball joint is bad and need replaced now. They wanted over $6,000 for it but the blue book value was only $4,000 or less which they agreed to.

Rowdi Roni

This place SUCKS!!! We found the perfect vehicle online and called to speak with a salesman. We live 8 hours away so we were unable to shop in person. We found out all of the additional details and told him that we wanted it. Within ten minutes, we had spoken with our bank to confirm financing and tried repeatedly to contact our salesperson... He did not answer our repeated phone calls. I finally called the dealership and asked to speak with a salesperson. They transferred the call to the person we were dealing with and he stated that the vehicle had sold. We had already rented to go make our purchase today. I am beyond pissed!!! As a person who was interested in making a purchase, I would anticipate the same courtesies as someone who was on the lot.

Tina D

Worked with Steve Paytash to buy a used car today and the experience was AMAZING!!! Mr Paytash previously sold a car to my parents so I knew he was the salesman to go to and I could not be happier. Steve listened to everything I had concerns about and understood any questions & concerns I had. Even when I wanted to take some time to call around about insurance and make sure I was making a purchase within my budget Steve had no issues and told me I was fine thinking things through. I will most certainly return to Courtesy and to see Steve Paytash when it comes time for my next car. Thanks Steve!!!!!

Neha Kumar

"One of our best experiences in understanding car market and having a satisfactory experience with decision making at the showroom. Credit to our sales representative Vincent for his intelligence and expertise with cars and their specifications. The very fact that he could bring to us our top desired car Kia Soul and make it so easy to fit in our budget was an exemplary demonstration of his skills and his dedication towards making it happen for us. Thank you Vincent! Not to forget, the entire process and paperwork, insurance tips (with Rich and Tara 1

George Nelson

I went online searching for a new KIA Sorento. One of the first responses that I got was from Steve Paytash at Courtesy in Moline. Since I live 60 miles from there he gave me helpful directions. He had found exactly the model that I wanted and presented terms for the purchase that I felt was fair. He was quite helpful in walking me through the whole process even calling my insurance agent with the Vin so that was taken care of before I left. I can recommend him very highly for your next purchase!

Dryw Hein

I bought my certified used Kia in December 2015 and so far I love it, very nice car. I just wish that the detail shop spent a little more time in the detail and cleaning of the car. 1. I found the registration and several other papers belonging to the previous owner. 2. There were about 10 laffy taffy wrappers in the backseat map pocket, what a sticky mess. 3. I found two whole chicken nuggets underneath the drivers seat...EWW...

Sharon Cruse

We have purchased multiple cars at Courtesy throughout the years and always receive top notch service. They go above and beyond to provide a positive experience. Steve Paytash in particular has ensured that we have a fair and honest transaction with every single purchase. This is why we go back there over and over. We have not gone to another dealership even one time since our first purchase there.

Joseph Deblieck

Steve Paytash, was an excellent sales person. He did not pressure or intimidate us. He listened to what we needed and found the right fit for our current needs. He was personable and moved quickly and efficiently. After the purchase of our new Kia Steve took a lot of time and care to show us and explain all of the features on the vehicle.

Cassie Johnson

I had a great experience with Courtesy Kia in Moline. Missy Day was a great sales woman who got us the Sorento that we wanted with the options and color we liked. Everything went smoothly and pain free! I would recommend her and the team to anyone. Thanks again for everything, we will be back next time for sure!

A Private User

I have bought vehicles from Courtesy Car City for the last 10 years, they are always great to work with and make it easy. Right now I am driving a new Nissan Rogue and love it. I lease it and they send me alerts when to bring it in for oil changes and give me a ride to work. I will continue to buy from them!

Abby Michaelis

As a college student, the car search can be very overwhelming. Walking in I felt validated despite my young age. They were extremely welcoming and took me very serious. As this was my first time looking for a car they made the process very easy to understand. I was very grateful for their help and service.

A Private User

I have serviced at Lujacks since we moved to town but recently have not had good luck there. We switched to Courtesy and are very happy. Worked with Bob the service manager at Kia and he was very up front about everything, that was very refreshing. We just want to be treated fairly.

bashiru asigiri

This place sucks so much I will not even suggest to my worse enemy to buy a car from them. I went there to get my Nissan Rogue appraised and then may be buy a new pathfinder, but then manager told me he thinks LuJack Nissan will be good fit for my business. How appalling!

A Private User

Yes I was completely satisfied with Andy Anderson. Yes, Andy, fulfilled all the promises he made to me Yes, I would recommend Courtesy Car City to my friends and family. There is nothing I can think of that would have made my experience of buying a new car better.

John Lagely

Absolute liars in pricing. Website shows this huge discount and when you call they say to just come in. You get there and "Oh you have to be a recent college grad, own a Kia and been in the military" The price was 2k off not the 7 they promised on the website.

James Roach-Willman

I called the Service department about an issue with my vehicle, I was on hold for 13 minutes then someone picked up the phone and hung up on me, I called back was on hold for 15 minutes and again I was hung up on. I decided that someone else could use my money.

Tim Hernandez

We had an awesome experience at courtesy! Steve Paytash was great at working to find a car that fit our needs and budget. He even stayed late to answer any questions we had. I would highly recommend seeing Steve if your in the market to get a new car.

Tara Evans

Called yesterday cause a service light came on and Lance in Service got me in the very next day with a loaner car. All taken care of. If you want great Service before, during and after you purchase your car I would highly recommend Courtesy Car City!

A Private User

I GIVE MY EXPERIENCE BUYING M Y NEW VERSA NOTE A FIVE STAR RATING. I ARRIVED AT THE DEALERSHIP LATE IN THE DAY AND DAVID SHAFFER TOOK HIS TIME TO HELP ME, EVEN WHEN HE HAD TO STAY LATE. HE MADE ME FELL SPECIAL. THANKS

Dorie Arp-Benore

Love my 2014 KIA Sorento! Drives beautifully & was immaculate inside and out. Jason Murley in Sales was so wonderful to work with- very informative and patient. The benefits of a KIA certified pre-owned are amazing!!

ann r

They took care of a bad tire for me and replaced a headlight while I waited. Excellent customer service - they gave me a courtesy call afterwards to make sure I was happy. I am taking my car there again!

A Private User

Tony is the best, I came in to look for a used car and found I could buy a new Sentra and stay in my budget. It is my first new car and from finance to driving off the lot it was good experience.

Dana Pendleton

As usual when our car has needs, we went to COURTESY NISSAN. Small need today and Shaun Tygert took care of it in his usual timely fashion. Been going there for years and plan to for many more

Andrew Houkal

Great service and an awesome staff! No pressure at all to make an on the spot decision and they are completely understanding when you want to take your time. Will be coming back in the future!

josh dougherty

Joe Campagna did an excellent job finding me a vehicle that suited me and my family, I will definitely recommend people to shop at this dealership and the salesman that I worked with, Joe.

A Private User

I like Courtesy, that is why I have come back for years. The service department is very professional and always answer my questions. The sales staff has been helpful but not pushy.

John Lang

Took Kia Sedona van in for service and they were right on with time they said it would be completed. Service advisor was very nice and helpful. Would recommend them to anyone.

Joseph R

GREAT EXPERIENCE! They made sure to find me the best term and financing available! They were very professional and made the process as quick and painless as possible!!

Captain Cobb

As a mechanic that has to go to many dealerships for parts. Courtesy is the most courteous. And fast. And knowledgeable. Thanks Bill at the Nissan parts counter.

A Private User

Been coming here for three years now, bought a Kia a couple years ago and the salesman recognized us from the previous year! Service department is top notch!

A Private User

Great service department very dependable and will get the job done right and have you on your way..By far the best dealership in the Quad Cities.

Donald Cooper

The staff there is very professional. Missy the sales lady was very nice and did her best to get me a car that fits me.. Good job courtsey

Aimee Strode

The service center men are really nice. They take the time to fully explain any of my concerns and are usually able to get me in fast.

John Hemmen

Great car buying experience at Courtesy! Steve was helpful and patient while we shopped and picked just the right vehicle. Thanks!

Andy Anderson

Not only a great place to work but also a great place to purchase and service you car! I would know because I am also a customer!

Steven M

I had my first oil change Monday the 22nd, excellent service! I purchased my car 20th September, great service from the start!