|Address:||1472 E Main St, Torrington, CT 06790|
|Working:||9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 8:30AM–5PM Closed|
WASTE OF TIME! DAMON DAMON DAMON CROOK CROOK CROOK DO NOT DEAL WITH HIM I went in there with a truecar price that I called the dealer and asked before going if thats the price. Damon on the phone will tell you what you want to hear until you get there. Once I get there I hand him my truecar certificate like we talked and he goes to his desk, tells me this price is not correct and then goes in the system and emails me a new certificate that is about 500 more then what i had in my hand. This knucklehead thinks that I would not catch on... He also went ahead and tried to tell me the dealer doc fee Is not included in the truecar price when it clearly lists it at the bottom of the certificate. So he tried to add 500 to the price +an extra 399 doc fee which was already included in the truecar price I had. I basically caught this Idiot red handed STAY AWAY DEAL WITH A DIFFERENT TOYOTA DEALER!
Have to applaud Larry V and his excellent help on our deciding on and buying a new Camry. Despite arriving at the dealer after 5 pm - we were able to test drive 2 cars. Well after the usual closing time of 7 pm Larry worked with us to make sure we could drive it home that night. Great new car sales service and years of great maintenance service will keep us going back to Torrington Toyota for years!!! Updated June 9th 2017 - Went back for the first service and true to form the experience was top notch.Kurtis Leduc was my advisor and he explained that the first 25k miles oil, inspections and tire rotations were on the house. He said it would take an hour but it was done in about 45. Offered to make my next appointment. This is why I keep coming back for the best service around.
I had a good experience at Torrington Toyota, it was very easy and quick to get what I wanted. Damon Stefko was the sales person I dealt with and he was very knowledgeable about the vehicles as well as the financing. I will request him as a sales person if I need another vehicle. I have purchased a vehicle at Torrington Toyota in the past and believe me I would have not gone back unless I was completely satisfied. The vehicle maintenance service is top quality as well. Easy to schedule and you have the same service technician working on your vehicle each time you bring your vehicle in for service. It makes it easier when the service technician is familiar with your vehicle. Again, Great Experience.
Service Department: Awful experience. Called ahead to ask about a recall notice I received on the differential on my Rav4 as the car was making a noise that the notice claimed was a cause. Torrington Service said to bring it in. When I got there they wanted to charge me over $100 just to take a look at it. I presented the recall form, saying it was covered by the warranty, but they insisted on charging me - demanding I pay or they would not service the car - not even listen or drive the car to ascertain if it could be the problem. I was shocked that the service rep was so dogmatic and inflexible. This is truly horrible business relations and practices. Will never go back there again.
greetings from calvin a bensch/recipient of 2012 Toyota hy-brid with my extreme applause for the absolute professionism for your employee mr demon strefko who was so willingly gave his time in schooling me as to how tio run this autiomobile. technically an excellent professional in hisa pointing out the necessary function to fully enjoy the benefit of motoring. also to el presidentee sir david utecht fior being so helpful in forgetting to return my license as I careened madly to the bank to get my title for my bmw abnd return to the Toyota place. rest assure all was excellent and thank you.... I remain calvin a. bensch
I was reluctant to walk in a dealership after many failed attempts to get an honest sales rep. I finally had no choice because my lease was up in 2 weeks and i had to make a move. I walked in Torrington Toyota i was greeted by Dave K. Tall blue eyed handsome righteous looking guy he promised me a Fair deal and he delivered well above my expectations. He might be the only honest car salesman in the industry at least in Connecticut. I took my purchase order and tried to get 3 different dealership to match it with no luck so i know for sure my deal was great. Thanks Dave GOD Bless you.
Exceptional sales department personnel ("T") provided clear comprehensive lease options for me prior to my visit. The trade-in for my car was fair and just. The finance manager, Dave, had all of my paperwork in order and explained each document as we completed the lease. The service department manager (Joe) continues to assure my vehicle is maintained & monitored properly and even gave recommendations on how to save money & how to extend the life of the tires. The entire visit was so well-orchestrated that I thought I forgot a step. Top notch service from Torrington Toyota-Scion!
We just purchased a RAV4 from Torrington Toyota. Upon our arrival at Torrington Toyota, Dave Krygier greeted us in a friendly, non pressuring manner. Throughout the whole process, Dave was very helpful in finding out what we were looking for in a vehicle as well throwing out ideas about what may best suit our needs. He was very available to our questions even if we could not be there at Torrington Toyota personally. I would definitely recommend him to others, and would seek out his assistance in the future.
My family and I just purchased a vehicle from this dealership. To be specific, this is actually our third purchase from this dealership. Tee, one of the salesmen, is very honest and was a big help throughout the purchase process. He has helped us in the past and he always does his job to the fullest. This dealership is full of nothing but nice people and honesty. I will continue to recommend Torrington Toyota to family members and friends in need of a Used Car and a New Car. Thanks again! - Chris
Go to Hoffman Toyota. I was on the hunt for a 4Runner TRD pro. Was told by the team here Toyota stopped making them. Julio Sosa and James Fappiano of Hoffman Toyota ordered me one and made it happen. Hoffman Toyota truly is "driven by trust." As of May 15 have read response from owner. I was never offered the option to order one through Torrington, otherwise, I gladly would have done so. There was no misunderstanding, just false information to push a vehicle already on the lot.
I shopped for a used car online and found it here. I contacted Damon Stefko who was very helpful and accommodating. We made a deal and Damon assured me the car would be completely serviced and ready to go when I arrived. I flew in to pickup the car and true to their word the car and all the necessary paperwork was ready to go. In less than one hour I was on my way home 1,200 miles away. The trip went flawlessly thanks to Damon and all the staff at Torrington Toyota.
I went here to buy my 2013 Scion FRS. The dealer who assisted me Gil, was very helpful. Not only was the experience pressure free but they also made this process very easy for me. They were able to give me dealer plates so I could drive the car off the lot and mailed me my plates after going to the registry. The processes was very quick and painless and I had a very good experience. I would recommend this place if you plan on getting a new or used car.
I just bought a new Corolla, and was very satisfied with the customer service that Damon and Torrington Toyota provided. I went through AARP/TrueCar, and Damon actually beat the listed "discount" price that I came in with. (Another non-Toyota dealership had told me the AARP price was the lowest they could go.) Damon then offered me an even better deal on another Corolla, which I accepted. I felt comfortable with the entire process.
We just picked up a 2016 Highlander XLE for my wife. It was BY FAR, the easiest car purchase I have ever had. Randy Klonowski was very nice to work with, as was Danny. After the test drive, we decided this was the best car for our family. I went back to the dealership and in 30 minutes I was given a fair price on my trade and a fair price on the Toyota. This is my 6th new car purchase and it went smoothly. Thank you
Hats off to Damon Stefko @ Torrington Toyota. I lost my trusted car to an accident this past week and found myself entering 2016 in need of a new car. Torrington Toyota had exactly what I wanted and Damon’s kind, courteous and professional process had me in and out the door in no time. Great service and only 2 days into the year — Damon has definitely raised the bar for everyone else I come in contact with this year.
We found just the vehicle we were looking for on Autotrader listed by Torrington Toyota. But, living outside of CT put a little doubt on the purchase. We thought we would try anyway. We were very pleased at the seamless purchase from this dealership. From start to finish Dayna, Tee, David U, David K, Damon and Neil were accommodating, friendly and easy to talk with regarding our needs.
I went to Torrington Toyota after going to other Toyota dealers.The people at Torrington were more honest and friendly and gave a better deal then other dealers, they worked hard to get me a low interest rate on my new rav 4.Randy our salesman took the time to make everything go smoothly.thank you! I would certainly come back and recommend Torrington Toyota to family and friends.
Purchased a 2016 sienna awd from Randy at Torrington Toyota last week. Everyone was more then helpful. Everything went very smoothly. My wife and I thank everyone involved in our purchase. The one minor criticism that I would have is that the offices seemed kind of sterile, maybe a few personal items or pictures would give you a sense that you are friends with your salesperson
Working with Torrington Toyota over the years has been an extraordinary experience! Every time I call someone answers the phone immediately and all my questions are answered. This is a rare and highly sought after quality in an automobile dealership. They always have the latest inventory and prioritize the customer over all else. Nothing but an absolute delight!
I am very happy with the professional service "T" and his crew provided for me. My old Nissan actually broke down in their driveway and "T" dropped everything to help me and 1 hour later I was on the road with my brand new 2017 Rav 4. Thanks again "T" , Dave and to your staff! I highly recommend Torrington Toyota for all your Care Care Needs!!!!!!!
Great people, great experience. The staff are welcoming and very easy going. The car model I wanted was not in stock and they located one quickly and sent someone to pick it up next day. Gil (salesman), Danny (sales manager), and Damon (finance manager) were helpful and very easy to work with. I highly recommend Torrington Toyota.
I bought my first car (2014 Toyota Prius) from the used car lot at Torrington Toyota. Tyler and Danny were very nice and helpful; I never felt pressured and Tyler let me test drive 7 different cars until I found the right one. I had the car certified and so far so good! Would come here again if I needed another car.
Bought my vehicle from them a few years ago and it was one of my best experiences buying a car. I was never really fond of their service dept until recently. They have really stepped up their customer service and I had the best experience so far on my recent visit. Keep up the good work and great staff!
Had a wonderful experience here. Walked in and was met immediately by Randy. He was great. Set me up with a test drive, helped me trade in my car and walk out of there that day leasing a new car. All staff were friendly and easy to work with. Randy was great and I highly recommend Torrington Toyota!
Millie Ferreira De Oliviera
Tee is a excellent guy and very polite and the staff there are nice and helpful I came in to look at a car for my daughter and came out with a use vehicle this is the second vehicle I get there. If you need a vehicle just go in you will love the service there and leave with a vehicle
Bought a used Tacoma at Torrington Toyota from Tee. Experience was "outstanding"! Came to agreed price in minutes, no run around. When I picked up car, detailing team did a great job with much attention to details. I truly appreciated the car buying experience with this group!
Very pleased with the service I received here, especially with my salesman Tee Hamzy. I told him everything I wanted and he was able to put me in exactly the car what I was looking for. I love my car and I would more than happy to do business at this dealership again.