The Salvation Army Family Store & Donation Center

Category:	Thrift Store
Address:	4283 28th St SE, Kentwood, MI 49512
Phone:	+1 800-728-7825
Site:	grandrapids.satruck.org
Rating:	3.5
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM Closed

Location

Photos 50

Reviews 24

peanutlee 33

I have shopped only twice and will never return, as their set up or displays are horribly disorganized, and their refund policy is bogus. No exchanges or refunds. All sales - final. I know of only one other thrift shop that does this, but it is owned/governed by their next-door church. The two times I did shop, many clothing tags were incorrect, which is beyond irritating, and the sales staff was useless. I received a limp "apology" and then the management stated It is what it is....There are other places to go! Wow - wonderfully run establishment... Dead amazed they remain in business

Pashence Bruin

They lie about their pricing. I wanted to purchase a painting because the tag said it was 8 dollars but when i got up to the counter the lady told me it was 25 dollars. Plus they discriminate against people with seizures. Someone i know has swizures amd they said said they wouldnt hire her because one of the manegers talked bad about her

A Private User

Very poor service. I am currently standing at the register and have been waiting for 20 + minutes to check out. The manager has been rude not just to the waiting customers, but also to the employees. Do not recommend. There are better thrift stores in the area.

Wendy Dunn

Good deals most the time. I feel like sometimes things are over priced like clothing that is torn or worn out. The lines are always super long!!!! I have never waited less the 15 mins to check out.

Jubilee George

Worst staff i have ever had the displeasure to talk to. Customer service was at a disgustingly low level. I will not be coming back and i urge everyone to go elsewhere.

Almost fini

Most of my wardrobe comes from SA and I feel better spending my money here than Goodwill. They have great prices already and frequently have sales.

Sue Barnaby

Store is large with alot of merchandise, but not organized by size. That can be frustrating. Could have had more tellers one the dollar sale!

Ellen Taub

Sales associates are so nice!!! Large store. Great prices. Overall, an awesome place to shop.

Marc Sinke

Thought this was a thrift store, not a clothes dump with high end department store prices

Justin Waller

Been here a few times for knicknacks and also to donate. Staff is great, store is large.

Billi Jo Lear Thrasher

This is a nice Thrift store! Good prices, great selection of clothes and merchandise!