|Category:||Blood Donation Center|
|Address:||1054 University Ave W, St Paul, MN 55104|
|Working:||6AM–7:30PM 6AM–7:30PM 6AM–7:30PM 6AM–7:30PM 6AM–7:30PM 7AM–4PM 7AM–4PM|
Place is pretty slow when it comes to donation times. Google says typically 1.5-2 hours. When you show up and answer the questions it takes about 5 minutes. Fair for any facility. Then you wait in line to be screened which can take anywhere from 20-30 minutes to get into a screening booth. They have 5 booths to screen, but usually only one person screening. If you make it through the 5 minutes to be screened the first time then you wait in a secondary holding place to be seated in a bed. This process can be as short as 10 additional minutes, but most likely takes 45mins-1hour. The back room has 39 donating stations. Which of those stations never more than half are being used. While in your donating bed you could wait up to an additional half an hour before you are stuck to begin your donating process. The rest of the time depends on how healthy you ate which is unfair to judge total time on, but if you take the short end of which I described you are already at the two hour timeline. Just based on my opinion this place is extremely under staffed. If you are able to travel to an external plasma center do it.
The service is professional, helpful and polite. In response to the other reviewer, I would ask what your attitude was at the front desk? They will not put up with rudeness from patients, but they have always helped me with my frequent questions and check in problems. The screening machine often does not recognize my fingerprints. In that case, I use my Social Security number as ID. You will be treated as you treat the staff. So be polite. If there is a problem, complain to the supervisor. You have to live, and prove you live, within a 50 mile radius. They are strict about that. If you are a student, or otherwise do not have local ID, be prepared to prove your address is within 50 miles. That can be a pain. A utility bill or letter addressed to you in the 50 mile area is accepted as proof. The clinic area in the back is also helpful. It is a real grind to handle so many people. If you call ahead you can get an idea as to whether they are busy or not.
I called to find out why was i deferred and got a hold to this Larry guy who suppose to be a supervisor. I figured he must be related to someone within the company. He was very rude and nasty as if i made him come to work today. The things he was telling me was a lie. I have bad veins I didnt drink the water they gave me and i didnt sit and wait like they asked and i didnt let them restick me. The true thing was i didnt let them restick me. If my veins were that bad why didnt they say that the first couple times i went?? Plus the lady that stuck me didnt know what she was doing i wasnt the only arm she messed up that day. The machine kept beeping and my arm was hurting. I got pictures i should sue especially after Larry nasty attitude. Plus he hung up in my after telling me to call corporate. SMH
I will never donate at this location ever again. Here is why. 1. There is no place to drink clean water. Despite the necessity to be well hydrated for a donation, they only have a soda machine. They do not allow you the "luxury" to drink water until the donation is completed. 2. They hold you hostage after the donation and force you to drink a bottle of water BEFORE THEY BANDAGE YOUR ARM. First the technician will offer you a bottle and twist off the cap with their blood-spattered gloves. Then they will force you to drink it one-handed while you hold the bandage down on your arm that is spilling blood from the hole they just punched through the skin. 3. The Lake Street or Bloomington, despite their problems, are much better than this one.
These so called trained people that work there need to do they Job a lil bit better I have been donating here for couple of years and I just recently came back to donate well within 4years I had got a lip ring noww there saying its fresh....take a good look at all my pictures. Take the time to do your Job!!!
Unless you like waiting in line for an hour while you watch the staff stand around and bed after bed open up, I would advise going to a different location. They messed up my arm so bad the process takes twice as long as it should now. Not worth 20 bucks. No water available. The staff is extremely slow.
No one there has real medical traning and there very unprofessional an they dont care if high as hell when u come in ppl smelled like weed and its just alot of stuff but hey if u need 50 quick then go for it after that i would wait to be a new donor becuz going threw all of that isnt worth it for 20 .
Rude ghetto staff, arguing over breaks, flirting with doners, slow, I had to tell the b**** to change her gloves, the only one who seems to do their job efficiently is Chang and a few of the screeners, I hope this place can get some new management, that teach professionalism.
Staff is nice, however their waits are significantly longer than necessary. Their nurses take FOREVER to do anything. Having to see the nurse is like being stuck in purgatory for all eternity. Having to see the nurse turns a two hour commitment to 3 or 4 hours.
Waiting time is disrespectful, they took away seating while u wait, equipment is from the stone age, they always working short staff, they trying to do better but if you have patience go for only thing popping is the bonuses they give for donating
worst plasma center the staff are slow and stupid it takes them 30min connect and 30min to disconnect ever time i go and thats after waiting the hour for the back and 45 mins in between thats 2hrs 45min per visit
The staff is ok the people who donate are loud and disrespectful there was a guy who was playing his music loud and the staff did nothing about it I told him to be quite but he just turned it up louder
The staff were more interested in screaming unfunny jokes across the facility than they were about making sure they put a needle in someone correctly or in a timely manner. Avoid Monica.
Did you know they took out the chairs and they make you stand? What up with that CSL? This is crap I stood for over an hour. You should make the staff uses the same rest room we uses.
Worst customer service I sat there for 30 minutes with an error message before someone looked at it they need to hire people that know how to do an effective job and get rid of Dianne.
After making me wait 3 hours to finally see a nurse for the annual checkup I got deferred because in my initial screening they forgot to chart a tattoo I had had for years.
Super nice as long as you have someone sticking you knows what they doing and the bathroom smells super nice, best thing close to White Castle
very rude. very unclean. bathrooms are disgusting . awful smell right when u walk in the door. very unprofessional. never would reccomend.
Discriminative staff & place smells like a toilet when you walk in. Told I was never able to give blood at any CSL.
Its ok depending on the days you go on their busy days it can tale up to 2 and a half hours
NEVER DONATE HERE RUDE AND LYING STAFF. WORST PLACE EVER NRVER GOING BACK.
This place needs a upgrade bad. All their equipment is old and out dated.
Everybody in there are very good & experienced I go there at times.
Horrible staff. They to busy to talking about their life
Great staff , always helpful and the time goes by fast.
This one is way better then the one on Lake St n Mpls
The staff is very professional yet human
Walk in smells like toilet...
Slow Slow slow slow slow
Friendly blood suckers
Love the money