Category: | Car Dealer |
Address: | 154 Farmington Rd, Rochester, NH 03867 |
Phone: | +1 603-692-8700 |
Site: | motorcitynh.com |
Rating: | 4.7 |
Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 9AM–5PM Closed |
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Mary Lindquist
I am Michael Henry and want to warn people not to buy from Motor City Rochester N.H.. We need credit to buy a house so we did a car loan first at motor city and have got a vehicle nightmare from a frauding ownership dealership. We have been basically in a rental car since the purchase. Biggest thing I suppose is according to attorney general paralegal is they purposely sold and let us drive off the lot with a road unworthy vehicle that they falsely put an inspection sticker onto. they then fraud-ed the warranty company to pay for repairs they should have been responsible for. and now I have to pay for more broken truck issues myself. I have an appointment with an attorney and have made same complaints to Santander loans company. I am making complaints with DMV inspection, and continuing with attorney General. Motor City told me that the tv screen telling me brake issues was nothing and just turn it off. Ford dealership would not even release vehicle back to me because brakes could just quit and crash the truck. motor City knowingly put our family at serious risk just to make a money sale in picking up auction vehicles and slapping a false sticker allowing us to drive a unworthy road vehicle attorney general labeled it. The truck is still broken and Motor City owner Richard tells me I have to pay to fix the nightmare they sold me. And when I said I am making complaints to organizations he basically said smirking " well good luck with that, best of luck actually", with a smirk. The Richard person thinks I should bow down to him when he false-ly frauds the consumer public with false inspection stickers. Trust me do not buy from them as they lie through their teeth to get a money sale onn auction vehicles that clearly should not pass inspection, then want you to pay for their problems you inherent. Michael Henry.
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Sharon Scribner
Gary, Michael and Logan were amazing. I went in there not sure if I would be able to get a new car. My car had broke down, I did not have a down payment and did not think it would be possible to get a car. I looked at several and decided on a 2011 Dodge Journey because I felt it was in my price range. Gary came to me and asked if I had looked at any of the newer vehicles and I had told him no. I went home with a 2015 Ford Escape with low miles and a payment I could afford! I will never buy another car anywhere other than at Motor city. The even came and picked up my car and Michael spent over 2 hours educating me on the sync system in my new car! Thank you, Motor city!!!!!
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Krystina Walters
I dreaded trying to purchase another car, after a previous experience left me with a less than satisfied experience. My significant other texted me and told me to meet him at Motor City. I got there and was impressed to find that some of the guys that worked there were staying late to help us out! All our questions were answered and the paperwork was explained. I was super impressed with Ryan and Matt staying and making sure we were all set. I am so very happy with our vehicle and everything took about an hour! It was wonderful. I would recommend Motor City to all my friends and family for future vehicles!
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Ryan Long
Although I have not purchased a vehicle with the sales department, the service department is exceptional. I moved up to the area a couple years ago from Boston, and it took me about 18 months of trial and error to finally find a repair facility that I trusted to bring my vehicles to. Ryan and Travis have been nothing but extremely helpful every time I bring in a car to get checked out, and don’t try to oversell me on repairs. They always do their best to accommodate me, usually on short notice, and I must say that I am extremely happy to have finally found a good repair shop that I can trust.
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Mark A
These guys are the definition of shady car salesmen.Everything they say is a lie.The vehicles are all over priced and most vehicles have major mechanical issues.They will finance anyone but you will pay 30% interest. My car broke down 2 weeks after driving it off the lot.There was all kinds of small issues that could have been fixed.I asked them to lower the price $100 and they told me a was crazy then when I kelly blue booked my vehicle I paid more then it was worth! Stay out of this place these guys are snakes and the cars are average at best!
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Terri Johnson
After 3 plus months of buying from private sales and losing money my husband and I decided this was it, no more throwing money away on junks so we came into Motor City and we met with Gabe and he treated us very good and everyone there was so friendly..Our experience there was truly awesome and fast. We were able to drive out of the lot with our new purchase 2015 Mitsubishi Mirage and we absolutely love it....Thank you Motor City for everything!!!...If I know of anyone who is looking to purchase and car/truck I will def send them to Motor City.
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Daniel Hoyt
Fantastic work done by the people at Motor City. Little Logan is Awesome, everything I look for in a sales rep when I walk into a dealership. The management is top notch and Jen in the office kills it when you want to just get out with your new car. Ive dealt with the service center a few times and Dave is one of a kind. Ive now bought four cars from them and I will keep going back. Great Job guys.... Thank you!!
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marcy milwood
I recently stopped by Motor City to check out the vehicles they had for sale, I was greeted by all who work there. They were all very helpful in getting me into a newer car. They worked with the banks to get the best interest rate, explained all the paperwork to me. The customer service was the best I have seen any where. I definitely would do business with them again and recommend any one to stop by.
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Grant Smith
Motor City NH is by far the best experience I have ever had with a dealership. They worked with me every step of the way through the buying process to make it as easy as possible. This was the first time I had ever financed a vehicle and they happily assisted with each step for a very smooth experience. I am now a proud owner of a 06 Nissan 350z and I could not be happier!
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John Pond
What a great dealership from our sales guy Dan to the owners our experience with motor city could not have been less painful. This is a no BS place to buy a car we just drove off with a 2009 Toyota Camry. Our credit situation frankly sucked and these guys made it happen. If I could give more then 5 stars I would I will defiantly be doing business with them again.
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Denise Patterson
I went into the shop not thinking that they were going to be able to help me. Gabe and the team worked her magic and I was able to get a great car. A month later my son turns 18 we go in and Gabe and the team were able to work an amazing deal for him, got in the car he loves both Cory and I I would recommend Motor City to anybody who will listen.
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Gerry Atwood
I would highly suggest that if you are looking for a nice car at fair prices you try Motor City. I recently bought a 2014 Ford Escape and could not be more pleased with the dealers there. Dan Loring was a great person and a great help. Thank You Motor City your the best. The lady who did the paperwork was awesome just like there salespeople.
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Richard Lagueux
They great we got car from a year ago and car is great and the service department is great we talked to ryan and he explained alot to us and help us to fine what was wrong and help fix it and helped alot with every price is really great and they worked with us and gave us a free rent a car thanks alot we be doing more business
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Charity Flynn
I would HIGHLY recommend Motor City Automotive Group! I was stuck in a old (11 yrs) unsafe vehicle STILL paying a fortune per month for. These folks here worked hard and was able to get me into a brand new (2016) vehicle that was PERFECT for my family and I. I cannot express how happy we are!
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F S
I had a GREAT overall experience at Motor City. They were very helpful with the choice of vehicle for my lifestyle, fair with trade in, quick loan process and good quick transaction. Helpful employees from start to finish and would recommend them for anyone looking for a good fair deal!
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Eileen Emery
we had exccelent service, the woman that worked with us was so nice and helpful, she really worked hard to get us the best deal on our new car. we were very pleased and my 3 year old grandson really took to her. great experience. thank you for such good service. brian and eileen emery
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Derbus Knicklebocker
The guys that work here really make it thier honest goal to help you. They are real nice people and they make the experience of looking for your next car a bearable one. If they treat all their customers the way they treated me, they will have a long and proseperous road ahead of them.
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Chris C
Very good buying experience. They were transparent in their sales process and I felt like I was able to make a good purchasing decision. They have a good inventory and were able to work through my credit problems, and meet my desired payments. Very happy, will return.
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Tekiyah Smith
I am so happy that I came here everything was about to hit the fan as I could no longer drive my vehicle I needed a car quick . These people where amazing and got me approved even with my not so good credit . Awesome awesome awesome if I could give more stars I would
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Jim Bolton
After getting the run around at countless dealerships I was fortunate to find Motor City. My experience was great from my initial call with Richard to the signing of my deal with Jennifer. She went above and beyond to make the my purchase happen. Highly recommend
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Janet Keefe
Very nice staff, low pressure, just very helpful. In fact, above and beyond helpful. Just used service department. This dealership has gone above and beyond to not only sell me a great car at a good price, but to stand behind the cars they sell. Great dealership.
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Kate Mankowitz
Over all one of the best dealership experiences I have had! I brought my car to them to sell it on consignment. The staff was respectful and very informative. They really took the time to explain the process to me. I would definitely recommend this dealership!
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Aisha Camillo
I went in fully expecting to be turned down due to credit challenges but the whole staff was great!!! Made it so easy for me and had me in a new car the same day. If youre looking for a no nonsense car buying experience choose Motor City Automotive Group!
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Elizabeth Atwood
I never thought I would qualify for a loan, but MotorCity got me approved and in my car within 24 hours! The employees and service I have received has been amazing. I would, and have, recommended them to anyone looking for a car, or repair service.
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Brendon Bean
So far we have purchased two cars from Motor City Automotive Group. Each time the organization and staff has more than exceeded our expectations. We look forward to purchasing many more vehicles from them in the future. Highly recommended!
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Craig Reynolds
The best car dealership I ever been thru they take care. Customers and ther cars I thought just a other car dealer blow smoke up ass to sold a car but they are not buy from motor city they will treat you right we will again thanks guys
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Wanda Duryea
Great Group of Guys, when I was busy at work Ryan took the time to text me so I could stay updated. When there were financing issues because the Jeep did not have a title in NH, they held the Jeep until we could get private financing.
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Gail Joyner
The staff at motor city were so easy to work with. They made car buying a great experience. I feel that they went above and beyond what is expected to get the financial help I needed to purchase a vehicle thanks guys and gals
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April Gordon
I highly recommend buying a vehicle from Motor City. This is the ONLY dealership thats stands behind their vehicles 100%. Customer satisfactory & vehicle safety is there #1 priority!! I will definately buy again from them.
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Pattithequeen
Excellent people to buy a car from! Jen and Logan K. were both very friendly and easy to work with. We were in and out of there in no time at all. I highly recommend this dealership if your looking for a quality used car!
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Tony McKnight
Awesome Dealership, broke their backs to make sure that I left with the vehicle I wanted and the payment I needed it to be. I would recommend Motor City to anyone looking to purchase a quality and reliable used vehicle.