|Address:||6527 Whipple Ave NW, North Canton, OH 44720|
|Working:||9AM–9PM 9AM–6PM 9AM–6PM 9AM–9PM 9AM–6PM 9AM–5PM Closed|
The worst car dealership that I have ever been in my life. From the time I walked in the door the presence was unwelcoming. The gentleman at the receptionist desk was watching something on his phone and never looked up, three other associates standing there talking, NEITHER of them said hello or welcome to Toyota, offered water or coffee and many other associates walked by without acknowledgement (what a shame). I will find a DEALERSHIP to make my purchase. One that VALUES ALL CUSTOMERS!!! This one is NOT on my recommend list!!!
Used car sales manager was a jerk. Played the role of stereotypical "used car salesman" way too well. Our salesman was okay although brand new, and Ben (the finance guy) was great. I would NOT go back to this dealership just because the used car sales manager was that bad at his job. Unfriendly, arrogant and very combative. We purchased a $35K used car, and I felt as though he should have at least offered us a smile and a handshake and instead he walked within 2 feet of us an would not make eye contact as we were leaving.
I have never shopped for a vehicle here but I take my Corolla (bought elsewhere) for scheduled maintenance, and I am very impressed with the professionalism and efficiency of the Service department. I realize that car buying is a whole different animal in itself, but judging from my experience with the Service Department here, I will certainly give Cain Toyota the opportunity of selling me my next vehicle. Great atmosphere!
I try to avoid dealerships when it comes to buying parts for my sequoia and prius. I had a bad experience with my last dealership and cringe thinking about another parts dept. My experience today with Brian was over the top. He was very social, knowledgable, and courteous. Having owned my business for 22 yrs, first impression means everything!!. Cain Toyota has my business!! Thanks for a great experience!! Dr D
I leased a Corolla here and had a great experience. Joe Draper, was very helpful throughout the entire process. Every time I bring it in for its scheduled maintenance I have a good experience. They have a clean waiting room with great coffee and Joe always comes up to me and asks how I like the Corolla. The friendly staff and good service makes Cain Toyota easy to recommend.
Stopped in to test drive a van, as we wanted to retire our old Kia Sedona. We were greeted by Eric, who listened to our needs for a new vehicle and quickly provided two Siennas to test drive. Eric sat down with us and helped us price out our van with no pressure to upgrade. We were highly satisfied with the whole experience and the price that Jason offered us!
Sam Warther made my experience well worth the out of town drive to purchase my new vehicle. I spoke with him and Ben a few times during the day and then walked in and spent maybe 10 mins doing the paperwork. Sam showed me some features on my car and I was off. Highly recommend him and Cain Toyota!
I bought a 2015 Toyota Tacoma yesterday and I was originally planning to buy a used one but with the great help of Theresa Hessert, I drove off with a brand new truck. She did a great job in helping me make a great deal and a satisfied customer! Thanks!
I just bought my first car from Cain Toyota. My salesman was Jim Yost. He provided me with amazing customer service and made great accommodations with pricing. My family and I are very impressed with him and we will definitely be back in the future!
Cain Toyota is THE place to buy your next vehicle in the Akron/Canton area and the knowledgeable and trustworthy Jim Yost is THE salesperson to make your buying experience a great one! I highly endorse Cain Toyota and Jim Yost!
I have purchased 2 cars form Cain represented by Joe Draper. He is an awesome person and is honest and real easy to deal with. There was literally no pressure and I look forward to working with Joe Draper again!!!
I purchased both of my vehicles from Cain. They were always very nice and professional. I will be purchasing any future vehicles from Cain. The service staff was always kind and took care of my needs.
I worked with Theresa Hessent on the purchase of Toyota Camry over the weekend and she did an excellent job with delivering the car to me. And Theresa seems to work very well with the team at Cain.
I had a great experience buying my car from Cain Toyota working with Joe Draper. I highly recommend visiting Cain Toyota if you are looking for an enjoyable and quick car buying experience. Jordan
Olivia I Urban
After dealing with some other Toyota places this place has a new life long customer it took exactly how long it would be they explain everything to a tee and made me a very happy customer
We hated shopping for cars, BUT Theresa Hessert changed all that, she GREAT to work with.The BEST sales person. We love our new highlander limit. We will come back, Thanks again Theresa.
I just want to say i went to Cain Toyota and i found them to be courteous, fair, and honest . I would highly recommend shopping at Cain Toyota for your vehicle. thank you , steve k
Love the new building. Lots of nice vehicles to look at.still have yet to decide between the rav or the camry. My salesman jim was extremely knowledgeable and not pushy.
Scott, was very helpful throughout the entire process, thank you so much for helping us find the PERFECT car for my mothers birthday :) You guys are the BEST!!!!!!!
We had Joe Draper as our salesman, very knowledgeable and not at all overbearing. He worked for the best deal possible. Great car buying experience!
A Private User
I have purchased cars from this dearler for 30 years. Jim Yost has sold me the last 5. I recommend Jim to all my friends that are looking for a car.
Toyota is great but I would be careful shopping here. Not willing to live up to their promises. Poor customer service. Typical salesmen.
Joe the salesman I worked with was great. He was knowledgeable on the product and the industry...overall it was a great experience.
Honest, responsive, and very helpful. Thanks Joe Draper for being very tentative to my questions about the New Toyota Tundra.
Excellent sales & service department I just bought 2016 highlander greeted by terresa she describes everything in detail.
I had a very wonderful experience with Joe Draper at Cain Toyota and he answered any questions I had very thoroughly.
Had a great experience looking for a car. Joe Draper was our sales person. He was very personal and knowledgeable.
While my circumstances were not the best their service department did what they needed to do to make it right.
Not gonna lie, had an issue, but was quickly resolved, well handled and taken care of by supreme leadership
Great service department and parts department. Very customer focused approach to conducting business.
Service department; They are rip offs. They lie cheat and steal. Go elsewhere. Take this warning.
Brian in Parts really knows his stuff! Lighting fast and always a pleasure to deal with!
Have had nothing but the best experiences from their Service Department over the years.
Great service. Beck very helpful in getting me an appointment at the time I needed it.
Only been there to get batteries changed in key FOB. Service was great.
Wonderful people not pushy, if you need help they are right on it.
Sam was great, extremely helpful, and got me a good deal
Excellent service and personable staff
Very thorough and professional
Not a big fan of their service
Found my car elsewhere