Goodwill Manchester Store & Donation Station

Category:	Thrift Store
Address:	232 Tolland Turnpike, Manchester, CT 06042
Phone:	+1 860-643-2709
Site:	gwct.org
Rating:	3.8
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 100

Reviews 47

Oscar Velazquez

To provide you with an honest overall experience review here I go. I am going to start with the cost of the "Donated" so called goodies, prices are extremely expensive for donated second hand items that are actually put out for the customers. The greed from the store is noted in the merchandise display cases where all the donated great items are stored under lock and key and priced even more expensive then the regular items. My experience with their management showed me poor customer satisfaction as their mission is to put more money in their pockets instead of providing customers who help the goodwill cause with satisfying experiences. Example; can you hold this for me, worker says sure only 10-15 minutes, return within 10 minutes, manager quickly states "oh we sold the items the person behind you said he would buy them, with the look on his face with no shame"... Customer satisfaction???? My thought is I would never recommend this Store and I Will Never Return to The Manchester Goodwill again, just a plain greedy horrible management there! I would like you to consider Savers in Manchester which is fairly Clean, Bright, LOTS of Items Priced Low, GREAT DISCOUNTS, and an Excellent Staff which reflects on their Great Management System. Give them a try first before you waste your time at Goodwill...

Keegan Soncha

This review is specifically about dropping off donations. Unfortunately I was poorly treated today when I was trying to drop off quite a few donations. I was yelled at by trying to help facilitate the process by placing items in bins that had been set out beside the location of the drop-off. I have been very happy with this location in the past but I am incredibly disappointed in the way I was treated when I was trying to donate.

The Velvet Lounge

Who prices that FREE DONATED STUFF anyway - and what do they do with the BETTER ITEMS that are DONATED for FREE... you are better off going Savers, a church or hospital thrift shop. When you are running a for profit company inside of a charity you should at least offer better products and the prices should make sense. Plus company cars, houses and BONUSES are not helping those in actual needs.

Joy LaPine

This place is expensive. They routinely remove the current sale color tags from the selling floor so you rarely get anything 50% off. To think they get their stock for free, as donations, and charge high prices....deplorable. The staff is nice, most of them. The store is usually clean.

Badd Becky

Ripping people off .. prices are way too high for USED items.. $13.00 for a thin stained used sweater. Bunch of overpriced junk. Most things have stains and tears they sold me a fake coach bag for $35 said it was real.. never again

Annette Morin

Purchased a DVD of Shark tale last night, called this AM because upon arriving home DVD case was empty. No refund and manager might ok a replacement after spending 60,00 there! Never again!

Rosengri de Leon

Has a lot shoes and that makes me feel very happy I am a fan of them

Sandy C.

Located in the north east area of Manchester, CT. and close to interstate 84. This is a great thrift store with a weekly sales special and a lot to see.

David Jaquith

Great prices on lightly used items. Picked up a bicycle that was like new for my niece for $8. Friendly helpful staff and a great selection of items.

snickersckc1

Very nice Goodwill facility to give donations as well as purchase quality items at a great price. Staff all very pleasant,helpful,and friendly.

Timothy Fiske

The staff is very friendly at this store and is fairly easy to get around the store. The store is also fairly large and has a good selection.

Lisa Cardalico

I found store clean, staff was very friendly (greeted me as soon as I walked in) and a great selection of items.

Steven Jones

Good selection with what they can and are eager to help you with suggestions, especially when it is quiet.

Katty Garcia

Great for kids clothes and stuff. Awesome selection for non expensive stuff. Good service friendly people.

Alyce Fowler

Goodwill prices are getting out of hand. Too expensive for used clothing.

Robin Neary

Always changing inventory makes it easy to find something you may need.

G Ramos

If u have the time to look around you might find some good things

Golden Tomahawk

Great place to shop when you have the patience. Good prices.

Cita Velez

A place you can find a gently used things an olso new things

Merida Santiago

Good things

Angela McLain

Great selection, awesome prices, friendly staff

James Ziegler

Decent, but a bit expensive for the selection.

Judith Tsylor

Things can be pretty expensive for second hand

Donald Boyle

The store is filled with all kinds of goodies

John Ericson

Always great finds and courteous staff here

anger management

Good selection, staff helpful and friendly.

Vinícius Borges

lots of good stuff for a very small price!

Joel Krutt

Interesting selection of CDs & DVDs.

Lesley Merena

Clean, friendly, some good bargains

Elizabeth Arce

Pretty organized last time I went.

rose waugh

Good quality clothes great prices

Pamela Stacy

Shelves a little empty this time.

Jim Frazier

Alot of crazy old women...lol

Stacie Tucker

Very expensive. Nice staff.

Nathan Rasmussen

Pretty standard goodwill

Jose M. Otero

Good stuff to buy.

Brian Platt

Very helpful staff.

fidelis

Nice with variety

Madeline Rodriguez

MY favorite store

Diane Rogers

Great selection.

Ryan Bergeron

Kind of dirty

Crystal Acevedo

Recycling...

Doreen Brown

Great price

Fairfax Felix

Nice Place!

Jose Pinto

great visi

Lisa Vecchitto

Cheap

sheina forbes

Goodwill Manchester Store & Donation Station

Location

Photos 100

Reviews 47

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