Berlin City Toyota

Category:	Toyota Dealer
Address:	485 Main St, Gorham, NH 03581
Phone:	+1 603-210-4139
Site:	berlincitytoyotanh.com
Rating:	4.7
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM Closed

Location

Photos 18

Reviews 22

Curtis Moore

The two stars are because Berlin City has generally been friendly, also they have offered to reimburse me for a faulty part. The lack of the other three stars is because in less than a year and in under 10,00 miles my power steering rack has failed twice and I have been stuck paying Toyota for labor three times over. The first fail was after only 700 miles. I have confirmation from a dealership in Arizona (where I now am located) that the part was not installed correctly. I have contacted Toyota directly, pursuing different avenues and always hit a dead-end on reimbursement for a service that was essentially not performed. I do not think I should have to keep paying labor while they learn how to install a power steering rack. This is the only service I have had performed at Berlin City, and it has been an expensive and time consuming nightmare.

Bruce Monroe

We dealt with over 11 dealerships in 3 weeks to come up with best price and available options on a rav4. They came in over $3,688.00 dollars below the closest dealership to sale price. And were not afraid to show us what the salesman recieved for a commision. Then thru in a couple accessories for free for being first time buyers with them. I have sent 12 people up there and 7 have bought vehicles off of them. Excellent.

april pierce

Buying the car was hassle free and they took my POS trade in (for $200 ha). However, it failed inspection due to steering rack. I had it sent back up and the service department said there was nothing wrong and gave me a sticker. I thought it was fine. Next year, same problem, failed inspection. This time I made them repair it. Was a huge hassle, as i do not live near Berlin. I would not buy another car here.

Silas M

My wife and I were looking for a new truck. Berlin City has all the options, but the Tundra was the winner. Andy and Bruce helped us and ordered the exact one that we wanted and 1 month later I was ready to start my business and put this baby to work. Great experience, would definitely recommend Berlin City Toyota!

Jeff Simano

I Love Berlin City!!!! They made buying my truck easy. I have always hated dealerships and the buying process until I went to Berlin City. Thank You for such an AWESOME experience, I AM A BERLIN CITY CUSTOMER FOR LIFE!!!

peg mccluskey

Stopped by pn the chance they might be able to do State inspection. They were able to take my car and i was out in an hour. I find service at Berlin City courteous and thorough. Wonderful ecperience.

A Private User

George Van Syckel was a great salesperson and very helpful. Berlin City was an excellent company to buy from and work with and i will be calling them first when looking for my next vehicle.

Chuck Pearson

Had an appointment today and there was a mix up on the car I was bringing in causing no appointment scheduled. Jeremy took care of me and I was out in an hour. Good job Jeremy.

Gayle Reynolds

Everyone is so helpful and offer assistance if I have any questions. My original sales person is always there to make sure I am satisfied with vehicle and service offered.

Glenn Keeling

Worst service ever make you feel like your bothering them, rude and arrogant, never will i deal with them again, service advisor named Bobby is rude and ignorant.

thomas cunningham

Super helpful and gave me a great trade-in. Provided them detailed info on my trade and they gave me an up-front value, sight unseen.

Robert Lamanna

I think taking over an hour to change the oil and rotate the tires was a bit long but it was terrific service.

Ellen Ross

Tim Robbins was helpful, professional and friendly. Would do business with him and Berlin City again.

Jean Simon

Everything was great from the moment I arrived until Bobby came to tell me my truck was done

Steve Grone

Great people and great service!!! Always go the extra mile when we need any work done.

Claude Ladd

Friendly, helpful knowledgeable people. Everyone was pleasant & up front to deal with.