Crisis Assistance Ministry

Category:	Non-Profit Organization
Address:	500-A Spratt St, Charlotte, NC 28206, USA
Phone:	+1 704-371-3001
Site:	crisisassistance.org
Rating:	4.3
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 54

Reviews 59

Blac Chyna

Horrible, the way they treat ppl in need is such a shame, my experience is The workers had A attitude with me for no reason. I had contact with 4 different women and they all seemed upset with me. It was clear they hate The ppl they have to service. The wait was beyond belief . After waiting 8 hours the worker I had gave my landlord less than 24 hours, to accept A $200 payment if not I would have to take another full 8 hour day and reapply. My landlord did not accept the voucher because they do not accept partial payments, so I was forced to return and reduce the whole process over again. Waiting 8 hours. My situation was an emergency, if these funds are for those in need while providing employment for those who do the screening I dont understand why they would even treat people the way that they do. Poor shaming. I pray to God that I never, ever get in a situation like this again and have to resort to this place. The only ppl who were nice were the volunteers that provided the beverages and they came from an outside agency. This place is a nightmare and added more stress to my already stressful emergency. I spent 8 hours waiting for A voucher that expired less than 24 hours.

M Huang

If you are white and you get an African American worker expect to be treated unfairly. Read you documentation carefully as they will put false info on there to make you look bad. They will do everything they can do to make sure you get no assistance. They will be rude and barely even speak to you. You will see the african american population get assistance and if you talk to them in the lobby you will learn they got huge assistance a couple of months back and hetting more again. Spanish people always go first in the free store regardless of when they come in and they take everything. They are rude and get longer than 30 mins to shop. They lie about how many family members and their income. They hide/ steal items in baby car seats and cover it up. The guards do nothing. There are instances when a guard is needed. But all the guards do..especially the one with his ears sticking out...is text and flirt . They stick together...dont ever seperate and have no customer service or quard skills at all. They are rude too. They do not earn any kind of pay check.

Lela Nicho

I love this place. They have helped me and my family through a very tough time. I find myself going back after 10 years and i see new workers who dont know the meaning of being nice. I had one worker at the window#3 on 6/4/17 who was very rude to me when i asked if she could staple my paperwork...she told me i was rude because i interrupted her...i meant no harm...long lines and waits make you anxious..she snatched the paperwork out of my hand and stapled it backwards! Long lines ans waits you tend to notice everything. I was wondering why was there a worker in window#6 on 6/4/17...texting on her cellphone several times.taking her time fixing her hair straightening items on her desk..the picture frame placed very carefully...im on disability sat down there from 7:30 a.m. to 2:45...only to be sent home to come back the next day. There should be a better system and training of workers i dont want to be there i have no choice its frausting to have to go and deal with attitudes. Dont kick a man when they are down.

Non Ya

This place was designed to assist as many people in immediate crisis as possible. To reduce your frustration understand that a lot of Mecklenburg County residents may need assistance like you. So be prepared to wait. Look at their website because it gives you information on what you need to bring with you to request assistance. If you need help paying a utility bill, you have to come first thing in the morning the day your services are due to be disconnected otherwise a caseworker will ask you to come back on that day.

Tracie J. Taylor

This is a wonderful organization that provides assistance to those in need in our community. I had the opportunity to volunteer in the donation center. I sorted items that had been donated and would be made available in the free store.

Dwight Crawford

The work that they do is outstanding. The staff really work hard to serve the public. They really need volunteers. Please help. They except individuals, groups and children as young as 5 as long as they are accompanied by an adult.

RODNEY NELSON

very helpful place, the only thing is the wait was very long. I was called last, 7am til 4:45pm to get an appointment for 2 days later.

Antwannette Bond

I dont understand why this place exist. They help repeat offenders, those who really dont need help. The wait is ridiculous for nothing.

Tonya Robinson

The Lord knows they help Alot with financial support for your utilities and free clothing store great resource in the city...Thankyou

Taijsia Anderson

Lines are super long sometimes but overall it was ok. They help me find what I am looking for and answer all my questions.

A Private User

great service first ttime going and they had the best service u could ever ask for they payed my bill with no problem

Charlie Augustus

This place is the best. Jesus said you get freely so you should give freely. Crisis assistance is doing such.

Dameka Servance

I had a great experience, minus the wait time. They helped me with a bill that was in disconnect status.

Lourden Yessenia Rodriguez

I give this place a five star. Not only they help you but they friendly and understanding

Astrolutions Personal Care Creations

Excellent staff and service. Need help with rent utilities food clothing go here first.

Teresa Brown

A blessing to so many people including myself. Help with clothing, finances and bills.

Mark Ford

They do an amazing job here with the free store and financial assistance options.

Lori Reed

Volunteered here and the people who gave instructions and led us were awesome.

Shuron Boone

To crowded always. They are not friendly. And the furniture is disgusting

Charles Loudermilk II

Be there on time and ready to wait and listen for the instructions...lol

Beca Lopez

Good place

Crystal Loyd-Madsen

They have as many as they can who have immediate needs

Deborah Porter

Seeing the love of Christ in action by helping others.

ora ward

Very Nice Experience Each And Every Time I Need Help

Gary Henderson

Great friendly associates helps lots of people.

Qua-Shanna McKinney

Great until you wait until the end of the month

Clarence Ford

Great place to help you get back on your feet.

Michael Hughes

Easy place to volunteer. Great work done here.

Sandra Weese

Caring people helping others help themselves

Alvin Thomas

Has helped my family time and time again.

Latoya Robb

They are really good at helping people

Poetic Diva

Great place to give and receive help.

Andrea Young

Friendly people and fast results

Ilya Kiseliov

Amazing staff, great cause.

Lakia Cleveland

Nice clean but always full

Tia Strickland

Very helpful and nice staff

Florence Anderson

Best place for free stuff

Robin Dargan

Great place for assistants!

Merlin Cox

They help people with bills

ceilitia McNair

A great place to get help

Kymberly Painter Croxton

Very friendly and helpful

Carolyn Coleman

The service there is okay

Nioka Satterwhite

This place is a blessing.

La Freda Morrison

Quick and easy drop-off.

Nancy Arellano

This place is the Bomb!

Eva Franklin

You can shop for free

Craig mobley

Good organization cam

Janisa Woody

Slow but rewarding

Rashida Jackson

Cause they help.

Lora Craig

All day process

Tanisha Gauff

ALWAYS HELPFUL

Lanai Walker

Great service

Mr. C-Low

Helpful place

Demetria

I work there

Zion Hall

Great place

Rochelle Monroe

Good help

Marielle Penate

Very good

Gloria Oliphant-isles

Juanita

Janice Lemay

Good

Crisis Assistance Ministry

Location

Photos 54

Reviews 59

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