Category: | Car Rental Agency |
Address: | 1078 Court St, Medford, OR 97501 |
Phone: | +1 541-772-1200 |
Site: | enterprise.com |
Rating: | 4 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8AM–1PM Closed |
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Julio Morales
Never go here if your a local!!! We reserved our full size car a week ago. And we get here to pick it up...and watch. 2 people drive off in the car we reserved!! Then they tried to pass off midget compact car. For a full size to us!? Which was not what we reserved!! Then. The guy tries telling us that there is no other cars available to rent in the city!! That this was our only option....so I called the airports office they had. Oh and guess what. They have as many full size cars as we need!!! And while this was happening to us. They did the same thing to another couple sitting next to us. Oh and let me point out that us and the other couple having issues had one thing in common. The other guy and I are both Mexican!!! Just sayin. Needless to say. Both of us left there with no car and went to another rental place all together since they had left such a bad taste in our mouths!!! NEVER AGAIN!! YOU HAVE BEEN WARNED!
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A Private User
Dirty, smelly cars with broken dash controls. That happened at least in 3 rentals. Overcharged me for gas (it was 1/2 gallon short, they charged me for 2 gallons). They never return my phone calls when I ask for a specific car, although they promise to let me know "as soon as possible." That also happened 3 times. I would get impatient and go down there in person. Lo behold, they will have the car I wanted. They are always eager to get you into a car but will make you wait half an hour for a ride home when you return one. Will be going to Budget and Hertz from now on.
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DJ Rister
We rented a Dodge Dart for our extened trip. The gas mileage was great, but the comfort was lacking. The seats were made of such rough fabric that my wife and son had carpet burns on their elbows and the backs of their knees from trying to sleep on them. They were also a harder foam that is not conducive to long distance driving. I will be back to Enterprise because or their great rates and outstanding customer service, but i will spend the extra money for a more comfortable ride. Lesson learned on my part. Thank you Enterprise for making my trips less stressful.
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Argo Weaver
Last weekend rented a toyo corolla on their weekend special rate and wow got great mileage . Scott the office branch manager helped me with all the details and made sure that everything went according to plan., Very personable guy and he made sure that I was picked up and returned back home in a very convenient and efficiently [no long waiting] ..hassle.. Everyone in office seemed up beat all revved up and eager to please . Their prices are good for what you get . Better than Budget by a country mile . thank you Scott .
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D Thomas
I have mostly had good experience with Enterprise. For my last rental not so much, had to wait for the car to be cleaned to begin with. My trip was fine though. I had a one way rental, dropped it off the same day after refueling. I was charged for 3 hours of usage after drop off time which was the next day and charged for gas the costs of which added up to more than the original rental. I spent a fair amount of time on the phone sorting it out. Always check your receipt!
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Margaret Davidson
They were the nicest, cleverest young me I have ever encountered at any Car rental. They were fast, efficient, and honestly fun and funny. I was served and out in under ten minutes, twice during our Christmas visit. Every one of those young gentlemen in Medford Oregon was a pleasure, including the young man who drove us to the home where we were staying in Phoenix, Oregon where we were staying on our return of the final rental car.
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Anne Wadley
The entire experience: from booking/actual renting/returning car was EXCEPTIONAL. These people at the Court St. Address in Medford OR went above and beyond. Friendly, happy...and even though they were stressed, they treated everyone with the time and individual care that is sorely lacking in the world right now.. .I will tell everyone about our great experience..Good Job!!!
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Doug Utecht
I love the pickup and dropoff policy. I have used Enterprise 3 times the last 4 months and they have always come through for me. Very pleasant people to work with. I have had my truck worked on in two different cities and their location to Ford dealerships was great. I will continue to use them wherever I am located. Thanks to an awesome bunch of people!!!
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leo koschella
Rented a car in Medford Or.When I arrived at the airport at midnight ,tried to rent a car ,none available ,same story at the other car rentals.I did not have a reservation .In the morning called the Court st. location in town.They had a return car cleaned and ready to go in an hour. Called me a few days later to see if I was happy with the car. Real service!
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Kalinda R
The only downside to our experience was having to return the car at the end of the rental period. It was amazing and an amazing price. The online booking was a breeze and the people at the office were fantastic. It was so fast at both pickup and drop off. Made me want to rent more often. Thanks Enterprise (Medford) for making our vacation that much better.
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jason Lindsley
Everybody was very helpful. The staff was very respectful and polite. I definitely recommend this business. I recommend take any taxi cab from the airport just a couple miles down the road to this Enterprise, it is about $7 and it is definitely worth the money to take a taxicab there. That is what I do when I fly in.
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Raymond Ibarra
I have rented a car for a total of 5 times now with Enterprise, and i must say each visit results in complete satisfaction! Never experienced any issues, and the staff is very helpful & courteous. I highly recommend this place. I will definitely be sticking to this place for future use
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Rebecca Curry
I had the best experience at this location. The manager is great, he knew I needed a vehicle large enough to carry a wheel chair in the back, so he set one aside for me. I rent a car of van about once a month and all of the employees at this location have been friendly and helpful.
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John Emanuelson
The car was clean and ready to go. Good gas mileage to Redding and back. The service was a little slow when I arrived to pick up the car - he kept getting sidetracked with phone calls, so it took me a little longer to actually get on my way. Diane Emanuelson
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Jason Dunehew
Kinda slow.. had to use off airport site because every time I fly to Medford usually once a month they never have cars avaliable at the airport location And I had even reserved a car only 3 miles or so from airport or a $13 cab ride. No Uber
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Melissa
They were absolutely amazing. Our rental got a completely flat tire about an hour after getting it. Derrick and Ashley work together to get our tire fixed despite not having the rental insurance. They were so amazing and accommodating!!!
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Holly Gessey
The personnel in this office were very efficent and professional. They took an understanding that pleasantly surprised me and made this an awesome experience, again. Thank you Enterprise, and especially the staff on site.
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Albert Davidian
Excellent service. I had the airport shuttle drop my off at the enterprise care rental. picked up my car with great service. Several days later returned the car and enterprise took me back to my hotel. love enterprise
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Taylor Moody
I had a very good experience using the Medford, OR court st location. Alexander was awesome! He was helpful and efficient and made me feel at ease about my first car renting experience I would definitely recommend!
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Leona Westdahl
The Court Street team always takes excellent care of me, each and every time! Great bunch of people. And they do a great job working with difficult people - professional, friendly and customer service focused.
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GED Mart
When we are looking to rent a vehicle, we always use Enterprise because of their very reasonable rates and efficient service. We had a wonderful trip aboard the comfy Jeep Compass.
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C S
Derrick was great, we got in and out pretty fast. The car size we needed was available, good prices. The wait time was 20 mins and there was a few people in the lobby.
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Erica Bennett
Had a really great experience with Enterprise, rental prices were good, employees were very nice and even got a free upgrade! Will definitely use them in the future!
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Karen Bessette
I have been renting with Enterprise for years now. They have the best ratesand their sales people are more than nice and courteous....100 percent the best
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Lyssa Strickland
If I could give them zero stars I would. Shitty people with shitty attitudes and a pathetic work ethic. NEVER will I EVER rent from this place again.
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Michelle Heaton
We had a good experience. They gave us a free upgrade because they didnt have the car we reserved. Easy drop off after hours. Good rates.
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Lea Burrows
They picked me up and dropped me off and I was in and out within ten minutes. Thank you and your staff was very friendly and helpful.
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Dennis King
Excellent service, our service rep handled himself well while they were busy and helped us beyond what was actually required.
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Inez Johnson
Even though they were very busy on a Saturday afternoon, they were friendly & worked with a smile. It was nice to see.
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Michele Vujovich
The picked me up in 30 mins and although I had to wait for the car to be cleaned first, it was very smooth.
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Carrie Meier
Enterprise has the best customer service and great deals. I highly recommend them to my friends and family.
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Colleen Barnes
Excellent customer service and the rental rates were significantly less than competitors. Highly recomend.
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Jd Lamb
Had so many problems with billing and the staff at this place next time Im renting from Airport Enterprise
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Tracey Cramer
Easy to reserve a car online. No problems picking up the car. No problems with the car. Easy to drop off.
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Kelly Zang
No problems to talk about. They gave a good hyundai for to drive. Very friendly and professional.
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robert schubbe
4 day rental, great price, they upgraded vehicle at no extra cost, problem free, good experience.
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James Varley
Love renting from there always friendly even when the answer is no. Great cars, great value.
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Kevin McNeill
Terrible customer service. Made reservation, no car. The people working the desk are liars.
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Heidi Foss
Always friendly service, military discount, even drove us home after dropping off car!
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Andrea Beaudin
Fantastic service, though there was quite a wait (they were extremely busy).
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Dannielle Wight
Its busy here and pick up time is incorrect ..... Trying to be paitent
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Mike Rogan
Great service - quick transaction - reasonable prices - well done.
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Melissa Ferguson
Very nice people. They did everything possible to make you happy.
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Jack Berger
Kind of confused about pricing. Otherwise great experience.
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Cat gould
very friendly office car was clean and in good condition
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Deanna Holland
Every time I pick up a car it is dirty, really dirty.
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Erin Dunbar
Very slow, seems uncoordinated and not well managed
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Carole Felty
High quality of service, caring people, great car
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Jon Louis
great staff. great service. great weekend rates!
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Jana Harvey
Very pleasant staff, helped me above and beyond.
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janet stevens
Had no issues got a great car for the weekend.
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Sharon Deemar
Great service, nice car and good experience
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John Moore
Very nice people treat you with repect
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Maria Daniels
Very fast courteous service.
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J. S.S.
They do help the situation
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Simon trueblood
Super convenient and fast.
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Charles Steve Bruton Sr.
Excellent place to stay
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Chanelle Culler
Great customer service!
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Phil Richardson
Painfully inefficient
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VRi Justin Marx
All ways great
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Chris Warner
Friendly staff
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Brendon kinzel
Great service
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Roy Bates
Best prices
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RICHARD KENNEY
EASY TO DO