Category: | Hyundai Dealer |
Address: | 1519 Scranton Carbondale Hwy, Scranton, PA 18508, USA |
Phone: | +1 570-483-1706 |
Site: | dicksoncityhyundai.com |
Rating: | 3.8 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–5PM Closed |
MI
Michelle Jansen
I have many dealerships by my house, but I rather take the trip from florida to Deal with the dealmaker RAMON Roedán ... this is one of the best salesperson and experience I ever had! Had visited quantities of dealerships in my area and after reading many review online, I take the chance to travel from Florida to Dickson City Hyundai and handle me with not the best, if not the most excellent sales representative, the dealmaker RAMON Roedán with whom he has tried! is for you exactly what you need, cost, quality, etc, unhurried making you feel at home ... is the most pleasant, full, excellent experience you have had, exceeding my expectations
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Kelly Frey
The gentlemen at Dickson City Hyundai were nearly criminalistic in their approach to sell a vehicle to my fiance. They "allowed him to test drive a brand new vehicle" so that he could drive them to our home so he could pick up the important documents needed to "win a prize". Utterly Dispicable! They proceeded to take his car keys and hold on to them for 4 HOURS while they wrote him an offer on a new vehicle that he did not want. When he refused, they asked him to sit and stay longer as they brought one more person after the other to antagonize him into purchasing a vehicle. I am so outraged by this behavior. Now he has wasted 5 hours of his time, walked into a trap, given important information to strangers, and feels entirely violated. I suggest ALL people to avoid this place if they do not want to be GREATLY taken advantage of, and if there is anyone out there who knows how to report such a disgraceful act, please report this company!
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steve gnall
My advice would be to go anywhere but here to buy a vehicle. It took several hours to process the sale and it was all messed up in the end. My son, an active member of our USAF purchased a vehicle on April 27, the check cleared quickly but, they never copied his military ID which is necessary to process when he is stationed and insured in one state and is licensed in another. So, he had to drive 400+ miles for them to copy his ID. As of now, his temp tags, which were dated 2012 instead of 2013 have expired and DC Hyundai just sent the papers to DMV today. Then this Jackson fellow, who claimed to be in charge of this location, blames me for the lack of info. All of this after I left numerous messages with actual people and never received any response. The back office is inept and Jackson has apparently been promoted to a level of incompetency! Stay away from Dickson City Hyundai !!!!!!!!!
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Melissa Raab
I just had my second purchase with Dickson City Hyundai and salesman Carm Perri. Despite living out of the area now, I will keep coming back to this dealership (and requesting Carm). Both times Carm has listened to both my needs and my financial situation and has come up with a car that suits both of those perfectly. He is friendly and professional and knows how important finding the right car has been for me and my family. He never makes me feel like I am asking too many questions or rushes me into a purchase. In addition, everyone I interacted with at the dealership was also incredibly friendly - you go in feeling like a friend, not just another customer. Thanks DCH for your continued excellence in service! I look forward to many many years of being a valued customer to all of you! I LOVE my new car!!!
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Melissa DeFina
Sal was my sales rep from the sec I called till the end our deal. He made sure we got into the car we wanted! Sal made us feel like we where the only people in the show room. (we where not vary busy there) Sal is the BEST! Allan was our loan rep, he got us the numbers we wanted at monthly payment we wanted to stay in. There was no, will you have the car if you can do this or that. It was a vary up front deal with no stings. We wanted an upgrade to our car that they give us a loaner car for until our car is ready. They had the upgrade worked into the loan so no more money down was needed by us. These guys just make buying a car fun and enjoyable! I will only get my cars from Dickson City Hyundai!
PA
Paul Longo
Everything you imagined a stereotypical sleezy, schlocky car dealer to be. And less. From the balloons tied to the cars, strings with little flags, hoods up along the highway with letterboards jammed in them, mailed promotions with little keys and codes where winning the prizes of any value are million to one odds. Garish words scrawled on windshields in bright colors, and aggressive sales pitches abound. Unpleasant, but if you maintain a sense of humor you can laugh at the place. Just remember to take a long hot shower after you visit.
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A Private User
By far the absolute WORST buying experience we have EVER had!!! They definitely over promise and under deliver......we werent happy with the price of our vehicle and manager told us to go ahead and shop around and if we found something better they would refund our $3k deposit......they didnt!!! We found a WAAAAAY better deal but because they wouldnt refund our money we were forced to buy from them! HATED every single second that we had to deal with them! Definitely do yourself the favor and go to another dealer!!
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Rosie Digregorio
We came to Dickson City Hyundai after our car was hit and totaled. Not knowing what the next step was, but knowing we needed a car, Carm took care of us and got us into a car that day! It was a simple and relieving process and he was pleasant and very kind and understanding of our situation. I am so glad we came here, and will continue to come here for all of our automobiles in the future. I would recommend Dickson City Hyundai to anyone in need of purchasing a new or used car. They are amazing!!!
BE
Bev Keleher
Jonathan Johnson in Sales and everyone there is very personable and helpful..I went there with no intention of driving away that very day BUT Jonathan met my financial needs with a payment I could afford and a lease on a Hyundai Tucson and an offer I could not refuse :-) Let me add that he knew every detail about the Tucson..I learned more from him than the six dealerships I visited prior to them...He knows his inventory!
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A Private User
definately low rent business practice. I bought a used 2007 Azera, found out later they took me for a ride on the price. Had two different types of tires and found out the back were bad as soon as I rotated them. Love the car, but would not make the trip to see them again. Final note - the building and show room were both dirty.
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Matthew Austein
Have dealt with dickson city hyundai on multiple vehicles, they have always been fantastic. recently purchased a extended warranty on my 2012 elantra. dealing with JT the finance manager was a absolute pleasure. He was clear and to the point, a real straight shooter. Looking forward to doing future buisness with dickson city hyundai.
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Kara MacClean
If you are looking to get into a car that day, definitely check out Ramon "The Dealmaker". He has high energy and there is a sincerity in the way he helps you get you into a car that fits your criteria. My only issue was that I was told that my credit would only be ran once but I have 7 new hard inquiries on my score.
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Brian Burke
Dickson City Hyundai, there Management team and Sales/Service staff is by far, the best in the Industry. I have lived and purchased vehicles all over the US, and no one has even come close with getting you the best deal, the best service and making you feel like family. Go there before you buy! Brian
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Yari Miron
Blessing of God into our lives, excellent atencion.Nos touch the seller estrella.Gracias hyundai, thanks Ramon #thedealmaker.
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James Arscott
As of recently I have purchased my 4th vehicle from this dealership. As always I am thrilled. I sat with the Finance Manager named Matt. Matt was very knowledgeable and professional throughout the entire process. A big THANK YOU, to Dickson city Hyundai for all of their hard work !!!!!
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Stephanie C
There are few words to describe an experience here. Perhaps the only way to is imagine yourself eating pizza while riding a unicorn across a rainbow as flower petals float down from the heavens. That is what Dickson City Hyundai is like, beyond words.
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Nancy Perri
Just purchased a 2016 Elantra and I love it. Carm Perri was most helpful in getting me the vehicle I wanted at a price I could afford. Everyone at Dickson City Hyundai were very nice and helpful and I am glad I choose to purchase my new vehicle here.
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Eddie Hauswirth
Romoan is the best salesman, he took the time to here what we was looking for and in the price range we was in. He got us a brand new car I highly recommend anyone go see him for your car buying needs. He is the deal maker #DEALMAKER
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Amber Horrocks
Love every single one of the staff! Jonathan is a great guy and helped tremendously! And launi is the absolute greatest thing since oreos! Love you guys! For more than your brains even!
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Gary Comandy
Roman The Dealmaker was fantastic!!! We will be doing business again with him in the future! Thank you very much for all the hard work you did! I will be telling everyone about him!
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Kristina Anderson
Last month I purchased a 2012 Hyundai Vera-Cruz and am in absolute love with the vehicle. My salesman Derek A. was fantastic and the whole process was a smooth and fun experience.
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Jamy Kovolenus
All employees are friendly. Service department personel are great. There is a golf putting green inside for kids. Television while you wait. Free coffee.
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Daniel Fernando
Ramon went above and beyond to get me in the vehicle I wanted with the price I could afford. I highly recommend buying from their dealership.
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Anita VanWert
Took my car in for a 30,000 mile service. Had an appointment for 1:15 and my service was completed in an hour. Pricing is very reasonable.
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Brett Strausser
Ramon "The Dealmaker" is the raddest salesman of all time. Dude knows his stuff and goes that extra mile for you. Recommended 100%.
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B Mcormick
I had a great experience at Dickson City Hyundai! Tom Medric was a big help and I would gladly return in the future!
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Dustin Duverge
Ramon Roedan the , highly recommended as a salesman if you want to walk out with a brand new car!!
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A Private User
They suck!! Never buy a carfron them again . They are a RIP OFF. the service manager is a joke!!
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Martha Marsico
It was nice to be treated like a person and to have people work with u and be understanding
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Holly evans
They say they can take your car and then when you they cant do anything for you they suck
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John Pavlicek
Very pleased with the service department and a special thanks to Brandon Ogrodnick
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Phil Williamson
They treated my daughter with respect and a genuine concern for her satisfaction.
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Allan Oliveira
Great customer service!! Love everyone there! will recommend to all my friends!
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Jay Kruise
Service Department is bait and switch and highway robbery. Avoid at all cost.
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Sandy Pieshefski
Love my Hyundai Accent, excellent service, over the top customer service.
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Linda McConnell
Sevice was good. Waiting room is clean. Everyone is friendly and helpful.
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Brian Burke
Best car dealership answer Gen Mgr in the business! Look no further!
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Corrynn B
Untrustworthy service department, multiple issues with service here.
MA
maureen iskra
Would never go there again- they lie and deceive to make the sale.
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Hakim Talbi
We bought two cars from here and Anthony Tooson helped us a lot.
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John Morgan
Nice dealership to do business with. Great prices and service.
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Tramaine Keene
Will be trading my car in with a different dealership asap
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Jc Campbell
Oil Change $20 with coupon. Excellent timely service.
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Sabrina
Definitely check out their cars! Very reasonable.
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Alex Parziale
The absolute best service and always a fair deal
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Idalis Matos
the worst service you always want to take money
KA
Kat Shotz
Wonderful , courteous and knowledgeable.
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Seth Kaniuka
Great service and undetstood my neefs
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Emmanuel David
Very friendly place fast service
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glenn marshall
Plenty of cars to choose from.
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Matthew Wollett
Excellent service and help
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Abigail Southworth
Great deals, great cars!
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john lankowski
Fast courteous service
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Bradley Pfendler
They were very pushy.
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Keven Angelo
I like it here.
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K Gil
Friendly honest
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Nathan Laky
Not gd at all
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Deta Lawrence
Waste of time
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Bruce Chodnicki
Good