Goodwill Retail Store & Donation Center

Category:	Thrift Store
Address:	2421 Centreville Rd, Herndon, VA 20171
Phone:	+1 571-346-1046
Site:	dcgoodwill.org
Rating:	3.3
Working:	10AM–9PM 9AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–6PM

Location

Photos 56

Reviews 34

Ericka Chacaltana

Really bad experience, i went to return an item, to get it with a 25% discount on friday plus i was taking 4 other items to buy, i was told they couldnt do it but they could deduct the price of the returned item towards the new things but the cashier ended up forgetting to give me the 25% discount due to her already bad attitude, someone else came to help and ended up charching me twice and that whole time to avoid more confusion i just said i wanted the whole transaction to be voided out then the manager named Paul came he didnt even apologize for all the inconvinience. Of something that should have costed me around 18$ due to the sale they ended up taking 45$ now i gotta wait between 2 to 10business day to get it back in to my account. Very much unhappy with their service. The customer service its very poor from this hindu lady whom i didnt catch her name, she has very short hair.

Olivia McCarthy

The prices were way too expensive! This is all donated goods and the CEO of Goodwill makes millions - and it shows by what they are charging the consumer. A pair of USED shoes for $24.99 (keyword is used). The prices are outrageous. They need to lower the prices on furniture, shoes and other items, as they are keeping the people who really need to shop here away. Plus, what do they pay their employees? Probably minumum wage - and the CEO and leaders of the company reap the benefits. A jacket was selling for $80. and furnture for $200+ and up. WHY???? Keep in mind what the mission startement is for Goodwill and lower the prices. I was shocked at what they were charging for items.

A Private User

I travel for a living and hit Goodwills for fun so I've been in around 50 or so. Here is my take

PLUS
(1) clean
(2) extremely well organized
(3) good variety of all the typical stuff - clothes, electronics, kitchenwares, etc
(4) friendly helpful staff
(5) mixed in they have some higher end brands (Brooks Brothers shirts, Ralph Lauren, etc)

MINUS
(1) it's not very big- so while they have some nice brands, finding your size is hit or miss
(2) prices are high- not crazy, but definitely among the highest I've seen in a Goodwill. Like $5 for a men's dress shirt.

Louisa Mason

I went to drop off an item for donation and at the drop off place in the rear I found a perfect piece of furniture that I had been hoping to find 2nd hand. The person in charge of these pieces was hesitant to let me buy it at that moment because it had to be processed to go on the floor. But we came to a meeting of the minds and I bought it within the hour. Had a great time both with front desk cashiers and drop-off guys. Made my day!

Benjamin Heater

This is one of the better Goodwills in the NoVA area. They have a wide selection of different goods. But, I find, especially in comparison to other Goodwills in the area, that they have overall items in better condition and better quality. Although, the quantity of such items is limited, they are possible to find. They also have great specials and promotions that they announce to their rewards program subscribers.

Loren Willcock

Poor selection! Very rude staff. Won’t let you inspect items before you buy them. Avoid this Goodwill at all costs. Been to many Goodwill’s and have never had a poor experience like I have here. Someone tell me how I can give this place negative stars. Also the prices here are insanely high! Never seen a goodwill with prices this high.

J Edwardson

Great thrift store near several local restaurants. They had excellent finds, though their clothing can be on the pricey side. Anything with a brand-name label is extra. $49 for a pair of used Nike tennis shoes?! The kids section and their wares seemed like reasonable prices. The store was organized very well and clean.

Laura Mooney

I went to donate a large bag of clothes and books but was told that they had closed already despite the online time listed as being 9 pm. I love coming to Goodwill and I have been donating regularly and will continue to do so. I will also update my review after my donation has been accepted.

Nicola Magley

This is the best stocked Goodwill in the area. There are always very nice furniture, clothing and shoes to choose from. The staff is extremely nice and helpful. The recent reorganization of the store makes it easy to browse and move your cart around.

June Smith

This a great store - the people who work in the store are knowledgable, helpful and friendly ..... despite the overwhelming amount of work they must do to keep the shelves and racks stocked. I absolutley love this store.

Amy Odhner

If you need to donate clothes or furniture call Purple Heart. This place is terrible. I tried to donate but the guy was rude, the signage confusing and just a complete disaster. Never go to this place to make donations.

gordon glover

I went into goodwill looking for some specific items for a function for the weekend. I found a lady working, and she helped me as best as she could. The employees were fantastic, and I am definitely going back!

Grace Be

Selection seems to get refreshed regularly with good options. I have noticed that this particular Goodwill seems to have higher prices than the Fairfax or Sterling ones.

Jonathan Allen

Relatively clean for a thrift store, but usually in a bit of disarray and crowded. Best for finding books, housewares, and electronics, less so for video games.

TADESSE GHELAW

I always buy from Good Will Herndon Va around Shoppers. Good hospitality & availability. Great appreciation !!!

William Cooper

The most dishonest Thift Store. They sell their items comparable with the actual price or sometimes even more.

Barbara Day

Not bad for clothes and a few other things but definitely way overpriced on furniture and electronics.

Glenn Snead

This is the place for your broken or old electronics. M-Sat 9:00-8:30 Sun 9:00-5:30

Tristan Slagle

Great staff, parking can be difficult at times due to the auto shop next door.

Barbara Brown

A bit overpriced for a Goodwill in my opinion, but good selection of items.